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Q136. A project manager must have certain interpersonal skills to communicate with stakeholders and manage their expectations of the project work. Which of the following interpersonal skills has been identified as one of the biggest reasons for project success or failure? 

A. Motivation 

B. Influencing 

C. Political and cultural awareness 

D. Communication 


Q137. You work as the project manager for BlueWell Inc. You are monitoring the project performance. You want to make a decision to change the project plan to eliminate a risk in order to protect the project objectives. Which of the following strategies will you use to tackle the risk? 

A. Risk mitigation 

B. Risk avoidance 

C. Risk acceptance 

D. Risk transference 


Q138. Which of the following examples are included in the application controls embedded in business process applications? Each correct answer represents a complete solution. Choose all that apply. 

A. Segregation of duties 

B. Validity 

C. Security 

D. Computer operations 

Answer: AB 

Q139. You are the project manager of a large construction project. Part of the project involves the wiring of the electricity in the building your project is creating. You and the project team determine the electrical work is too dangerous to perform yourself so you hire an electrician to perform the work for the project. This is an example of what type of risk response? 

A. Avoidance 

B. Mitigation 

C. Transference 

D. Acceptance 


Q140. Which of the following concepts is used to reduce the errors produced during the manufacturing or service process, increase customer satisfaction, streamline supply chain management, aims for modernization of equipment and ensures workers have the highest level of training? 

A. Balanced Scorecard (BSC) 

B. Six Sigma 

C. Total Quality Management 

D. Total Security Management 


Q141. Which of the following is NOT a valid maturity level of the Software Capability Maturity Model (CMM)? 

A. Repeatable level 

B. Managed level 

C. Defined level 

D. Fundamental level