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NEW QUESTION 1
A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?

• A. S.M.A.R.T failure
• B. IOPS failure
• C. DIMM failure
• D. RAID failure

Answer: A

NEW QUESTION 2
A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?

• A. Thumbprint/retinal scan
• B. Password/password
• C. Password/thumbprint
• D. Password/PIN

Answer: C

NEW QUESTION 3
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

• A. Try to set as many pins as possible.
• B. Install an adaptor to create a universal socket.
• C. Verify the socket type and manufacturer.
• D. Find a compatible motherboard for the CPU.

Answer: D

NEW QUESTION 4
A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

• A. Restart the modem and run an online internet connection and speed diagnostic tool.
• B. Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.
• C. Explain to the customer this is not an issue; this situation is normal for this type of internet connection.
• D. Replace the modem because it is not working correctly based on the test result.

Answer: A

NEW QUESTION 5
A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?

• A. Thunderbolt
• B. eSATA
• C. M.2
• D. SCSI

Answer: A

NEW QUESTION 6
A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?

• A. Cat 5
• B. Cat 5e
• C. Cat 6
• D. Cat 6a

Answer: A

NEW QUESTION 7
An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

• A. Yes
• B. Not Mastered

Answer: A

NEW QUESTION 8
A user connects a smartphone to a laptop. Which of the following types of networks has the user created?

• A. PAN
• B. MAN
• C. WLAN
• D. LAN

Answer: A

NEW QUESTION 9
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

• A. Disable the BIOS password.
• B. Enable TPM.
• C. Enable multithreading.
• D. Enable Fast Startup.

Answer: B

NEW QUESTION 10
A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

• A. Hardware prefetcher
• B. Hyperthreading
• C. vPro
• D. VT-d

Answer: D

NEW QUESTION 11
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?

• A. Check for loose connections, pinched bends, and physical damage.
• B. Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.
• C. Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.
• D. Upgrade the entire cable run to multimode fiber.

Answer: A

NEW QUESTION 12
A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?

• A. Increase the swap partition.
• B. Upgrade the CPU in the workstation.
• C. Upgrade the power supply in the workstation.
• D. Upgrade the RAM in the workstation.

Answer: D

NEW QUESTION 13
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

• A. SODIMM
• B. DDR3
• C. ECC
• D. VRAM

Answer: B

NEW QUESTION 14
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?

• A. Check for loose connections, pinched bends, and physical damage.
• B. Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.
• C. Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.
• D. Upgrade the entire cable run to multimode fiber.

Answer: A

NEW QUESTION 15
A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the following would BEST establish the connection in minimal time?

• A. Radio frequency ISP
• B. Neighbor's Wi-Fi
• C. Mobile hotspot
• D. Fiber optic

Answer: C

NEW QUESTION 16
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