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Q1. Which of the following uses a single connector to deliver both video and audio?
A. DVI
B. Serial
C. VGA
D. HDMI
Answer: D
Q2. A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?
A. NFC
B. USB
C. IR
D. WiFi
Answer: A
Q3. Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?
A. Proxy
B. Switch
C. Firewall
D. Router
Answer: C
Q4. A customer wants to transfer data from the DVR to a DVD. Which of the following should be used on a workstation in order to extract the data for archiving?
A. Optical drive
B. Capture card
C. Thunderbolt
D. External storage
Answer: B
Q5. A network technician has been tasked with deploying new VoIP phones on a network. When the technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the computer is able to access the network. Which of the following is the MOST likely cause of this issue?
A. The network switch does not support PoE
B. The technician is connecting the phone to the wrong type of port
C. The firewall on the network is blocking access to the DHCP server
D. The Ethernet cable is the wrong type
Answer: A
Q6. Which of the following are standard AMD processor socket types? (Select TWO).
A. 1366
B. 1155
C. 940
D. LGA
E. F
Answer: C,E
Q7. An end user is designing a PC with a clear acrylic access panel to show off the insides. The user wants the inside to stay cool, but as dust free as possible. Which of the following would BEST meet this scenario?
A. Create a positive pressure air flow with unfiltered intakes and filtered exhausts
B. Create a positive pressure air flow with filtered intakes and unfiltered exhausts
C. Create a negative pressure air flow with unfiltered intakes and unfiltered exhausts
D. Create a negative pressure air flow with filtered exhausts and unfiltered exhausts
Answer: B
Q8. Which of the following components is responsible for converting light into digital information?
A. Microphone
B. Digitizer
C. Inverter
D. Webcam
Answer: D
Q9. Which of the following display technologies provides the BEST range of visible colors?
A. CRT
B. LCD
C. Plasma
D. OLED
Answer: D
Q10. A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?
A. Clock speed
B. Hyperthreading
C. Fan speed
D. Number of cores
Answer: A
Q11. A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?
A. Change the screen orientation
B. Replace the video card
C. Connect an external monitor
D. Update the video card drivers
Answer: A
Q12. A technician is installing a network-enabled security system that features IP-based cameras. To access the system remotely, which of the following capabilities is MOST likely to require configuration?
A. VPN passthrough
B. QoS
C. Static IPs
D. Port forwarding
Answer: D
Q13. An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print self-diagnostic pages successfully. Which of the following is the MOST likely cause of the problem?
A. The printer's IP address has changed.
B. The network print spooler service has been restarted.
C. "Perform Printer Maintenance" message is displayed on the printer’s LCD panel.
D. Two or more users sent print jobs simultaneously, causing a print collision.
Answer: A
Q14. A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?
A. Replace the printer’s network cable
B. Modify the security setting of the print spooler
C. Restart the TCP/IP print spooler service
D. Use the manufacturer’s maintenance kit
Answer: B
Q15. A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?
A. Install firmware updates
B. Run Windows updates
C. Perform RPM updates
D. Use apt-get for updates
Answer: A