All About Accurate 312-75 Testing Engine

NEW QUESTION 1
Mrs. Helen is lecturing on highly complex subject matter. A student asks her a question. Mrs. Helen does NOT know the answer. In the above scenario, how should Mrs. Helen respond to the question?

• A. Admit she does NOT know the answer in a professional manner.
• B. Not admit she does NOT know the answer and make an educated guess at the answer.
• C. Ignore the question and immediately continue the lecture.
• D. Tell the student the question does NOT relate to the objective of the lecture.
• E. Admit she does NOT know the answer and immediately continue the lecture.

Answer: A

NEW QUESTION 2
Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

• A. Role play in which the student plays the help desk technician
• B. Role play in which the instructor plays the help desk technician
• C. A lecture presented on the basic principles of customer relations
• D. Reading assignments on the subject of customer relations

Answer: A

NEW QUESTION 3
During the early part of the second day of a five-day course you are teaching, you suddenly hear the loud noises of a city construction crew tearing up pavement outside your classroom.
You notice that students are becoming distracted by the noise. What should you do m the above situation?

• A. Continue the class, using a louder voice while instructing.
• B. At the next break, attempt to locate another suitable classroom.
• C. Give students an assignment that does not require any instructor-student interaction.
• D. Cancel class for the rest of the day and give the students a reading assignment.
• E. Tell the class to ignore the noise and pay attention.

Answer: B

NEW QUESTION 4
As an instructor it is very important that you demonstrate excellent personal sell-esteem. Select two ways of demonstrating this in class:(Select two)

• A. Purchase the students pizza on the first day of class.
• B. Allow for positive differences of opinion within the classroom.
• C. Ask overhead questions.
• D. Invite and be open to having students share experiences that may be different from the instructors.
• E. Ask directed questions.

Answer: CD

NEW QUESTION 5
Mrs. Roper is instructing an adult computer class. She overhears Johnny tell a joke that is offensive to an ethnic group. This is NOT the first instance of Johnny displaying this behavior. She is concerned about the effect this will have on the learning environment.

• A. Speak to Johnny in private about the consequences of continuing his behavior.
• B. Ask other members of the class if they found the Joke to be offensive to determine if further action is necessary.
• C. -DELETED-
• D. Talk to facility management and get the student removed from the class.
• E. Criticize Johnny's behavior in front of the entire class, encouraging class members to contribute their feelings.

Answer: D

NEW QUESTION 6
Which of the following is NOT an assumption made when analyzing course materials and learner information?

• A. All important learner characteristics are available to the instructor in advance.
• B. Different learners learn at different rates.
• C. Different learners learn in different ways.
• D. Learners come to a training situation knowing different things.

Answer: A

NEW QUESTION 7
Joe is a student who often asks questions that are NOT directly related to the topic. It is beginning to annoy you and the other students, what is the proper way to handle the above situation?

• A. Criticize Joe in front of the class.
• B. Answer Joe's question immediately after he asks it.
• C. Offer to discuss Joe's questions with him after class.
• D. Privately criticize Joe for asking unrelated questions.
• E. Ignore Joe's questions.

Answer: C

NEW QUESTION 8
You are an instructor and finish your class. During this class you had problems with the projector functioning properly. Before you leave work you should do the following:

• A. Use material the next day that does not require a projector.
• B. Communicate with appropriate faculties person regarding the problem with the projector.
• C. Request a new classroom.

Answer: B

NEW QUESTION 9
An Instructor knows a humorous story that will highlight a point they are trying to convey to the class. The story is of questionable taste for the audience. How should the instructor proceed?

• A. The instructor should tell the story as it will highlight a concept
• B. The instructor should ask the students that might be offended to leave the room
• C. The Instructor should not tell the story
• D. The Instructor should ask permission from attendees to tell the story

Answer: C

NEW QUESTION 10
Which one of the following statements is TRUE about kinesthetic learners?

• A. They benefit most from reading the information.
• B. They benefit from having information diagrammed.
• C. They react well to scenarios and stories.
• D. They are hands-on learners.
• E. They prefer lectures versus hands-on experience.

Answer: C

NEW QUESTION 11
The following three elements make up Professional Credibility:

• A. Content Credibility Personal Credibility
• B. Social Credibility
• C. Technical Credibility
• D. Field Experience Credibility

Answer: AD

NEW QUESTION 12
Mr. Jenkins is presenting a lecture that requires no direct feedback from the students until the presentation has finished.
Referring to the above scenario, what can Mr. Jenkins do during the lecture to determine if the students understand his presentation?

• A. Observe the class during the presentation for nonverbal clues.
• B. Use good visual aids and nonverbal gestures in the presentation.
• C. Immediately establish his credibility so that the students learn out of respect for him.
• D. Use analogies and anecdotes to guarantee student understanding.
• E. He should do nothing, a test at the end of the presentation will determine student understanding.

Answer: A

NEW QUESTION 13
While leading a group discussion, one student makes an inappropriate comment about the other sex. An hour later, the same student makes a second inappropriate comment. What is the best action to take?

• A. Talk to the student's employer and get him removed from the class.
• B. Walt for the next break and then take the student aside quietly and discuss the issue.
• C. Ask the student to leave.
• D. Immediately respond to the student and ask him to review the acceptable norms of behavior.

Answer: D

NEW QUESTION 14
Mf. Moore is poor at articulating his thoughts and opinions. Sometimes his responses to your questions do NOT make total sense or they are not well organized, how should you deal with the student's responses in the above situation?

• A. Accept his answers as they are because he is participating in class.
• B. Stop asking him questions that require a detailed answer.
• C. Ask him only open-end questions.
• D. Try to get a clearer picture of what he said and rephrase his answer.
• E. Direct another student to rephrase M
• F. Moore's answer.

Answer: D

NEW QUESTION 15
An instructor is teaching an e Business class in Seattle Washington during a category 7.5 earthquake. The instructor is standing and feels the earth shacking and opening up under him/her. The instructor jumps to the ground and find protection under a table. The projector shakes off the ceiling and nearly hits a student named Fuck. The goal of the instructor over everything else is to maintain safe learning environment.
Address where the action taken by the instructor of jumping under the table will meet that stated goal.

• A. Likely, as the instructor is alive and can now resolve student safety issues.
• B. Likely, as the instructor realized that such natural disasters are exception to his duty.
• C. Because instructor's safety comes before the students
• D. Unlikely, as the instructor met his/her needs and not the safety needs of the students.

Answer: A

NEW QUESTION 16
While preparing for an upcoming Knowledge Management course, the instructorteams from the student's manager that all of the students already possesses sufficient skills and experience in a few of the sections of the course. What action should the instructor take when planning the course delivery?

• A. Accelerate the course schedule.
• B. The Instructor should validate the existing skill level of the students during each section identified, while planning additional exercises to challenge the students.
• C. The instructor should omit the sections that the student's manager feels that the students already possess sufficient skills in.
• D. The Instructor should make alterations to the planned course to include additional topics that may interest students.

Answer: B

NEW QUESTION 17
An instructor's role is to do all of the following except:

• A. Make adjustments to meet student's needs.
• B. Make changes to meet instructor's preferences.
• C. Make sure learning materials are current

Answer: B

NEW QUESTION 18
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