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2021 Jan 220-901 test question

Q1. A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?

A. Place a jumper on both the MA and CS jumper block of the secondary drive.

B. Place a jumper on the MA jumper block of the secondary drive.

C. Place a jumper on both the SL and CS jumper block of the secondary drive.

D. Place a jumper on the SL jumper block of the secondary drive.

Answer: D


Q2. A client, Joe, has reported issues with the back cover of his company-issued smartphone. Joe stated that it seems to either come off on its own, or will not seat properly on the phone. Which of the following is MOST likely the problem?

A. The MicroSD card is not installed properly.

B. The battery needs to be replaced.

C. The charging port is bent.

D. The smartphone has a non-OEM cover.

Answer: B


Q3. Which of the following types of cables are MOST likely to be used to connect to an external hard drive? (Select TWO).

A. Molex

B. SPDIF

C. eSATA

D. HDMI

E. USB 3.0

F. CAT6e

Answer: C,E


Q4. A customer states that when booting up the workstation, there is a message that says “no operating system detected”; then, it continues to boot into the operating system. The customer is preparing to modify files on a USB drive. Which of the following should a technician perform to resolve the problem?

A. Reinstall the operating system to reinstall the hardware drivers.

B. Modify the boot.ini within the operating system.

C. Modify the boot sequence within the UEFI.

D. Disable the TPM chip to turn off data encryption.

Answer: C


Q5. Which of the following RAM types can continue working if there is corrupt data?

A. Non-parity

B. Dual channel

C. Buffered

D. ECC

Answer: D


Up to the immediate present 220-901 test preparation:

Q6. A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the system powers off. Ann reports that this started after she installed and began using CAD software. The hard drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the following is MOST likely the issue?

A. The video card has 3D acceleration disabled.

B. The hard drive is IDE instead of SATA.

C. The hard drive needs to be repartitioned.

D. The PSU is underpowered for the system.

Answer: D


Q7. Which of the following connectors are commonly used for fiber optic cables?

A. RJ-11 and RJ-45

B. ST and LC

C. F-connectors

D. BNC

Answer: B


Q8. Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?

A. Proxy

B. Switch

C. Firewall

D. Router

Answer: C


Q9. Which of the following interfaces are used to simultaneously transfer video and audio at high rates?

A. HDMI

B. DVI-D

C. S-Video

D. DVI-I

Answer: A


Q10. A technician receives a call that a client’s PC is not booting after a recent test of the building’s back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system’s fans begin running much louder and faster. Which of the following is the MOST likely issue?

A. The motherboard was damaged by the power test.

B. The PC’s RAM was affected by ESD.

C. The power supply was damaged and is nonfunctional.

D. The hard drive was erased due to the power test.

Answer: A