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Q16. Which of the following is required during the installation of a digitizer?
A. Must be connected to the Internet
B. Must be cleaned
C. Must have the latest software installed
D. Must be calibrated
Answer: D
Q17. The loud clicking noise coming from a faulty hard drive is MOST likely created by:
A. the coil reversing polarity in an endless loop.
B. one or more bad spindle motor bearings.
C. repeated motion of the read/write head armature parallel to the platter.
D. the solid state read/write head scratching the platter surface.
Answer: C
Q18. After a technician installs a video card, which of the following should the technician configure NEXT?
A. Resolution
B. Colors
C. Dots per inch
D. Refresh rate
Answer: A
Q19. A printer on the second floor is not printing for anyone. However, the printer has power and displays ready on the LCD display. There is paper in the trays and the toner was recently changed. The system administrator goes to the location with a laptop and tests the network port and is able to connect. Jobs are being queued on the local machines. Which of the following should the system administrator do to get the printer functioning again?
A. Move the printer to a known good port and connect to the network
B. Replace the network cable to the printer
C. Verify the server’s print spooler service is running
D. Attach the printer directly to the laptop and print a test page
Answer: C
Q20. CORRECT TEXT
Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her configuration information. Additionally, Ann knows that her neighbors have wireless networks and wants to ensure that her network does not interfered with the other networks. Ann has provided you with the following information.
Wireless Name: Library
New Router Password: SecureSI
Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please select the Done button to submit.
Answer:
Q21. Which of the following devices transmits data to all ports regardless of final destination?
A. Firewall
B. Router
C. Switch
D. Hub
Answer: D
Q22. DRAG DROP
Drag and drop the characteristics to the correct printer types. Options may be used once.
Answer:
Q23. Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?
A. Use a multimeter to test voltage.
B. Replace the laptop with a new one.
C. Replace the battery.
D. Connect an external display device.
Answer: D
Q24. Which of the following Internet connection types is a digital form that runs over standard telephone wiring?
A. Fiber
B. Dial-up
C. Cable
D. DSL
Answer: D
Q25. Which of the following is a type of fiber connector?
A. RJ-11
B. F-connector
C. BNC
D. ST
Answer: D
Q26. A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the QUICKEST way to accomplish this?
A. Look for the setting in control panel
B. Toggle the dual display function key
C. Change the screen orientation
D. Reboot the laptop
Answer: B
Q27. A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this?
A. Serial
B. Ethernet
C. USB
D. eSATA
Answer: B
Q28. CORRECT TEXT
Laura, a customer, has instructed you to configure her home office wireless access point. Laura plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible. Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks. Laura requests that the default settings be changed to the following.
Wireless Name: HomeWiFi Shared Key: CompTIA Router Password: Secure$1 Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
SmartPhone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
Instructions: Select Laura's house in the diagram to configure her wireless network. Once the wireless network tabs are configured, select the save button and then the done button to submit.
Answer:
Q29. A user has received an error message when connecting to the wireless network. The error indicates the IP address being used by the user’s system is already in use. A DHCP server is used on the network. After having the user disconnect from the wireless network, the technician is still able to ping the user’s IP address. Which of the following is MOST likely the cause?
A. The user has a statically assigned IP address in the DHCP server scope.
B. The system’s local firewall is blocking SYN/ACK traffic from the DHCP server.
C. The DHCP server’s scope has been exhausted and no additional IP addresses are available.
D. The user is also connected to the wired network with a LAN cable.
Answer: A
Q30. Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections?
A. RJ-45
B. Parallel
C. RJ-11
D. BNC
Answer: B