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Q41. A user has an LCD and a CRT monitor attached to their workstation. The colors are slightly off on the CRT but not the LCD. Which of the following controls should be used in troubleshooting?
A. Geometry
B. Contrast
C. Brightness
D. Degauss
Answer: D
Q42. A network administrator is unable to install programs on a workstation. Which of the following is MOST likely the reason the administrator is not able to install applications?
A. The workstation is victim of a denial of service attack.
B. The username is not authenticating on the network.
C. The username is not part of the local administrator group.
D. The administrator has not applied appropriate security patches.
Answer: C
Q43. A user wants to configure a smartphone to save all attachments from an Outlook.com email to a cloud-based service. Which of the following would be BEST to use to accomplish this?
A. Google Drive
B. iCloud
C. One Drive
D. FTP
Answer: C
Q44. A user is configuring the email settings on a smartphone. Which of the following configurations will allow the user to synchronize email from multiple devices?
A. IMAP
B. S/MIME
C. POP3
D. SMTP
Answer: A
Q45. An administrator has a virtual client running but cannot receive network connectivity. The host workstation is able to access the network. Which of the following would the administrator check on the host to repair the problem?
A. The cable connected to the network
B. Virtual host network adapter
C. USB host adapter
D. The domain of the virtual machine
Answer: B
Q46. A mobile phone has started to respond slowly and erratically. The user has done a soft
reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem?
A. Perform a force stop
B. Reset to factory default
C. Upgrade to a larger battery
D. Close running apps
Answer: B
Q47. A PC is powering on but the only activity a technician can see is spinning fans. Which of the following components would MOST likely be at fault for such a condition? (Select TWO).
A. SATA controller
B. CPU
C. Memory
D. Hard drive
E. Sound card
Answer: B,C
Q48. CORRECT TEXT
A user has installed two new drives in one of the computers in the computer lab and has been unable to format Disk1 from the command prompt.
The lab requires that Disk1 be a dynamic disk configured with two partitions. The first partition must be 256,000 MB in size and mapped to drive F. The second partition must be 512,000 MB in size and mapped to drive G.
The new partitions must be formatted to ensure that users' files can be secured from other users and that the disk must be configured to account for future redundancy.
Instructions: Conduct the necessary steps within the Disk Manager to accomplish these tasks. When you have completed the simulation, please select the Done button to submit.
Answer: Review the explanation for all details:
Q49. A user updates the video driver on the computer and it requests a restart after installation. The computer never gets past the loading Windows page without rebooting. Which of the following should the technician use to resolve this issue without losing any vital files or programs?
A. Emergency Repair Disk
B. Restore from OEM image
C. System Recovery
D. Restore from backup
Answer: C
Q50. A technician is fixing a very slow computer. Antivirus and Malware programs have been run, and some detections have been removed. After running Disk Cleanup, the system still seems to be slow, especially with multiple programs running. Which of the following should the technician do NEXT?
A. Run CHKDSK
B. Manually erase all cookies
C. Go back to the latest restore point
D. Run defrag
Answer: D