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2021 Jan 220-902 real exam

Q61. Joe, a technician, would like to map a network drive when he starts up his computer in the morning. Which of the following commands would he use to accomplish this task? 

A. NSLOOKUP 

B. NETSTAT 

C. NBTSTAT 

D. NET 

Answer:


Q62. A company is concerned about users tailgating into restricted areas. In order to prevent unauthorized users from following others, which of the following should be implemented? 

A. Biometric locks 

B. CCTV 

C. Mantraps 

D. Badge readers 

Answer:


Q63. A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem? 

A. Running a full DEFRAG on the system 

B. Clearing the AppData temp folder entirely 

C. Clearing the Windows Update download cache entirely D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website 

Answer:


Q64. Data on full disk encrypted drives using BitLocker is MOST secure from loss when combined with which of the following technologies? 

A. USB authentication token 

B. Filesystem access controls 

C. Trusted platform module 

D. Fingerprint reader 

Answer:


Q65. A technician is using a domain account to access files located on a server at the path \\computername\C$. The technician receives an “Access denied” error message. Which of the following is MOST likely the cause of the error? 

A. The server is no longer accepting connections since reaching its limit of open shares. 

B. The password is incorrect, requiring the user to reset it before authentication will proceed. 

C. The username should be prefixed by the domain, followed by a backslash (e.g., domain\username). 

D. The account does not have local administrative permissions to access the server share. 

Answer:


Renew 220-902 exam cost:

Q66. A mobile phone has started to respond slowly and erratically. The user has done a soft 

reset and the problem still exists. Which of the following is the BEST step the user can take to fix this problem? 

A. Perform a force stop 

B. Reset to factory default 

C. Upgrade to a larger battery 

D. Close running apps 

Answer:


Q67. A network administrator is unable to install programs on a workstation. Which of the following is MOST likely the reason the administrator is not able to install applications? 

A. The workstation is victim of a denial of service attack. 

B. The username is not authenticating on the network. 

C. The username is not part of the local administrator group. 

D. The administrator has not applied appropriate security patches. 

Answer:


Q68. A technician is trying to prevent a local application from reaching the web due to security concerns. Which of the following solutions could BEST prevent the application from reaching the web? (Select TWO). 

A. Configure the workstation for a static IP 

B. Disable all wireless network connections 

C. Remove shortcuts to the application 

D. Block the application in Windows Firewall 

E. Change network location to Work 

F. Reroute the web address in HOSTS file 

Answer: D,F 


Q69. A user reports that any URL entered redirects to the same web page. A technician concludes that the user’s computer has been compromised. Which of the following tools would the technician use to resolve the issue? 

A. Last known good configuration 

B. Anti-malware 

C. System restore 

D. Rogue antivirus 

Answer:


Q70. A user calls the helpdesk reporting that when accessing the company portal, it redirects to an unfamiliar website. Which of the following steps would the technician take to resolve this issue using best practices? 

A. Identify symptoms, quarantine infected system, and create restore point. 

B. Quarantine infected system, identify symptoms, and create restore point. 

C. Identify symptoms, educate end user, and create restore point. 

D. Create restore point, identify symptoms, and quarantine infected system. 

Answer: