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NEW QUESTION 1
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

  • A. Select Data Source, Schedule Transform
  • B. Load Data, Create Transform Map, Run Transform Most Voted
  • C. Define Data Source, Select Transform Map, Run Transform
  • D. Select Import Set, Select Transform Map, Run Transform

Answer: B

Explanation:
The steps to import new data into ServiceNow from a spreadsheet are: Load Data, Create Transform Map, Run Transform. Load Data is the process of uploading the spreadsheet file and creating an Import Set table that contains the data to be imported. Create Transform Map is the process of defining how the fields from the Import Set table map to the fields of the target table in ServiceNow. Run Transform is the process of executing the Transform Map and copying the data from the Import Set table to the target table. Reference: Import sets, Transform maps

NEW QUESTION 2
One of the uses of the ServiceNow REST API Explorer is:

  • A. Practice using REST to interact with public data providers
  • B. Find resources on the web for learning about REST
  • C. Convert SOAP Message functions to REST methods
  • D. Create sample code for sending REST requests to ServiceNow

Answer: D

Explanation:
One of the uses of the ServiceNow REST API Explorer is to create sample code for sending REST requests to ServiceNow. The REST API Explorer is a tool that allows you to discover and test the ServiceNow REST APIs. You can select an API endpoint, set the HTTP method, parameters, headers, and body, and then execute the request. The REST API Explorer will show you the response status, headers, and body, as well as generate sample code for various languages and frameworks, such as cURL, Java, JavaScript, Node.js, Python, Ruby, and more. References: [Use the REST API Explorer - Product Documentation: Tokyo - ServiceNow], [Introduction to Scripted REST APIs - ServiceNow Developers]
Reference: https://developer.servicenow.com/dev.do#!/learn/courses/newyork/
app_store_learnv2_rest_newyork_rest_integrations/ app_store_learnv2_rest_newyork_inbound_rest_integrations/ app_store_learnv2_rest_newyork_introduction_to_the_rest_api_explorer

NEW QUESTION 3
Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)?

  • A. The application needs to send weekly email reminders to requestors for all records on a table
  • B. The application needs to run a clean up script on the last day of every month
  • C. The application needs to query the database every day to look for unassigned records
  • D. The application needs to run a client-side script at the same time every day

Answer: D

Explanation:
An example of when an application might not use a Scheduled Script Execution (Scheduled Job) is when the application needs to run a client-side script at the same time every day. A Scheduled Script Execution is a server-side script that runs on a specified schedule and performs some action on the server or database. A client-side script runs on the user’s browser and cannot be scheduled by ServiceNow. The other options are examples of when an application might use a Scheduled Script Execution, such as sending email reminders, running a clean up script, or querying the database for unassigned records. Reference: Scheduled Script Execution, Client scripts

NEW QUESTION 4
Which of the following CANNOT be debugged using the Field Watcher?

  • A. Business Rules
  • B. Script Includes
  • C. Client Scripts
  • D. Access Controls

Answer: B

Explanation:
The Field Watcher is a debugging tool that allows you to monitor the values of fields on a form as they change due to scripts or other actions. It can be used to debug Business Rules, Client Scripts, and Access Controls, but not Script Includes. Script Includes are server-side scripts that define reusable functions and classes. They are not associated with any specific field or form, and therefore cannot be watched by the Field Watcher. References:
✑ Field Watcher
✑ Script Includes
Reference: https://docs.servicenow.com/bundle/orlando-application- development/page/script/debugging/ concept/c_FieldWatcher.html

NEW QUESTION 5
Which method is used to retrieve Application Property values in a script?

  • A. gs.getProperty()
  • B. g_form.getAppProperty()
  • C. g_form.getProperty()
  • D. gs.getAppProperty()

Answer: A

Explanation:
https://developer.servicenow.com/dev.do#!/learn/learning-plans/tokyo/new_to_servicenow/app_store_learnv2_automatingapps_tokyo_use_applicatio n_properties

NEW QUESTION 6
Identify characteristic(s) of a Record Producer. Choose 3 answers

  • A. Graphics can be included on the user interface.
  • B. All records created using this strategy are inserted into the Requested Item [sc_req_item] table.
  • C. You can script behaviors of fields in the user interface.
  • D. They must be scripted.
  • E. Each field prompts the user with a question rather than a field label.

Answer: ACE

Explanation:
A Record Producer is a type of service catalog item that allows users to create records on a specified table. A Record Producer has the following characteristics:
✑ Graphics can be included on the user interface: You can add images, icons, or
banners to the Record Producer to make it more appealing and informative for the user. You can also use HTML and CSS to customize the layout and style of the Record Producer.
✑ You can script behaviors of fields in the user interface: You can use Client Scripts
and UI Policies to control the behavior and appearance of the fields on the Record Producer. For example, you can use Client Scripts to validate the field inputs, perform calculations, or populate default values. You can also use UI Policies to show or hide fields, make fields mandatory or read-only, or set field values based on conditions.
✑ Each field prompts the user with a question rather than a field label: You can use
the Variable Question field to define the question that prompts the user for the field value. The question can be more descriptive and user-friendly than the field label. For example, you can use the question “What is the name of the project?” instead of the field label “Name”.
The other statements are not true for Record Producers. Record Producers do not always insert records into the Requested Item [sc_req_item] table. They can insert records into any table that is specified in the Record Producer properties. Record Producers also do not have to be scripted. They can use the default script that maps the variable values to the record fields, or they can use a custom script that defines the logic for creating the record. References:
✑ [Record Producers]
✑ [Record Producer properties]
✑ [Record Producer scripts]

NEW QUESTION 7
Which one of the following client-side scripts apply to Record Producers?

  • A. Catalog Client Scripts and Catalog UI Policies
  • B. UI Scripts and UI Actions
  • C. UI Scripts and Record Producer Scripts
  • D. Client Scripts and UI Policies

Answer: A

Explanation:
Catalog Client Scripts and Catalog UI Policies are the client-side scripts that apply to Record Producers. Catalog Client Scripts allow you to add or modify functionality on a catalog item or record producer form. Catalog UI Policies dynamically change information on a catalog item or record producer form. UI Scripts, UI Actions, Client Scripts, and UI Policies do not apply to Record Producers. Reference: Catalog client scripts, Catalog UI policies
Reference: https://docs.servicenow.com/bundle/orlando-application-development/page/script/client-scripts/ concept/c_CatalogClientScriptCreation.html

NEW QUESTION 8
Application developers configure ServiceNow using industry standard JavaScript to…

  • A. Enable the right-click to edit the context menus on applications in the navigator
  • B. Extend and add functionality
  • C. Customize the organization’s company logo and banner text
  • D. Configure the outgoing email display name

Answer: B

Explanation:
Application developers configure ServiceNow using industry standard JavaScript to extend and add functionality. JavaScript is a scripting language that enables developers to create dynamic and interactive web pages, as well as manipulate data and logic on the server- side. ServiceNow provides various APIs and frameworks for developers to use JavaScript to customize and enhance the functionality of their applications, such as client scripts, UI policies, business rules, script includes, UI actions, and more. References: [ServiceNow Docs - JavaScript in ServiceNow], [ServiceNow Docs - Scripting in ServiceNow]

NEW QUESTION 9
Which of the following statements is true for the Form Designer?
a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.
d) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

  • A. a, b, c, and d
  • B. b, c, and d
  • C. a, b, and d
  • D. a, b, and c

Answer: D

Explanation:
https://docs.servicenow.com/bundle/tokyo-platform- administration/page/administer/form-administration/concept/c_FormDesign.html
The Form Designer is a graphical interface for creating and customizing forms. The following statements are true for the Form Designer:
✑ To add a field to the form layout, drag the field from the Fields tab to the desired
destination on the form. This will add the field to the form view without changing the table definition.
✑ To create a new field on a form’s table, drag the appropriate data type from the
Field Types tab to the form and then configure the new field. This will create a new column on the table and add the field to the form view.
✑ To remove a field from the form layout, hover over the field to enable the Action
buttons, and select the Delete (X) button. This will remove the field from the form view but not from the table definition.
The following statement is false for the Form Designer:
✑ To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form. This is incorrect because sections are not available in the Field Types tab. To add a section, click the Add Section button on the toolbar or right-click on the form and select Add Section. References: Introduction to App Engine Studio for Developers, ServiceNow Studio Overview, Form Designer

NEW QUESTION 10
Which one of the following is true for a Script Include with a Protection Policy value of Protected?

  • A. Any user with the protected_edit role can see and edit the Script Include
  • B. The Protection policy option can only be enabled by a user with the admin role
  • C. The Protection Policy is applied only if the glide.app.apply_protection system property value is true
  • D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

Answer: D

Explanation:
https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept/c_ScriptProtectionPolicy.html
The following is true for a Script Include with a Protection Policy value of Protected:
✑ The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store. This is true because the Protection Policy is a feature that allows developers to protect their Script Includes from being viewed or modified by other users when they distribute their applications through the ServiceNow App Store. The Protection Policy is only enforced when the application is installed from the App Store, not when it is developed or tested on the instance.
The following are not true for a Script Include with a Protection Policy value of Protected:
✑ Any user with the protected_edit role can see and edit the Script Include. This is false because the protected_edit role is not related to the Protection Policy, but to the Access Control (ACL) rules. The protected_edit role allows users to edit protected fields on a table, such as the script field on the sys_script table, which stores the Business Rules. The Protection Policy does not use roles to control access to the Script Includes, but a cryptographic key that is generated when the application is published to the App Store.
✑ The Protection policy option can only be enabled by a user with the admin role.
This is false because the Protection policy option can be enabled by any user who has the application_admin role for the scoped application that contains the Script Include. The application_admin role grants full access to the application development and administration within the scope of the application.
✑ The Protection Policy is applied only if the glide.app.apply_protection system property value is true. This is false because the glide.app.apply_protection system property is not related to the Protection Policy, but to the Application Restricted Caller Access (ARCA) feature. The ARCA feature allows developers to restrict the access to the Script Includes from other applications based on the caller’s scope. The glide.app.apply_protection system property determines whether the ARCA feature is enabled or disabled on the instance. References: Script Includes, Protect Script Includes, Application Restricted Caller Access

NEW QUESTION 11
Which one of the following is true for a table with the “Allow configuration” Application Access option selected?

  • A. Only the in scope application’s scripts can create Business Rules for the table
  • B. Any user with the application’s user role can modify the application’s scripts
  • C. Out of scope applications can create Business Rules for the table
  • D. Out of scope applications can add new tables to the scoped application

Answer: C

Explanation:
The Allow configuration Application Access option determines whether users can configure the application tables, such as adding or modifying fields, views, or indexes. The following is true for a table with the Allow configuration option selected:
✑ Out of scope applications can create Business Rules for the table. This is true because the Allow configuration option grants access to the table configuration to any user who has the admin or personalize_dictionary role, regardless of the application scope. This means that users can create Business Rules, which are server-side scripts that run when a record is displayed, inserted, updated, or deleted, for the table from any application.
The following are not true for a table with the Allow configuration option selected:
✑ Only the in scope application’s scripts can create Business Rules for the table.
This is false because the Allow configuration option does not restrict the creation of Business Rules to the in scope application, as explained above.
✑ Any user with the application’s user role can modify the application’s scripts. This is false because the Allow configuration option does not grant access to the application scripts, such as client scripts or script includes, to any user who has the application’s user role. To modify the application scripts, users need to have the admin role or the application’s admin role.
✑ Out of scope applications can add new tables to the scoped application. This is false because the Allow configuration option does not allow out of scope applications to add new tables to the scoped application. To add new tables to a scoped application, users need to have the admin role or the application’s admin role and be in the application scope. References: Application Access, Business Rules
Reference: https://community.servicenow.com/community? id=community_QUESTION NO:&sys_id=1a721819dbfa23409a64e15b8a9619d2

NEW QUESTION 12
Which one of the following is true for GlideUser (g_user) methods?

  • A. Can be used in Client Scripts and UI Policies only
  • B. Can be used in Business Rules only
  • C. Can be used in Client Scripts, UI Policies, and UI Actions
  • D. Can be used in Business Rules, and Scripts Includes

Answer: C

Explanation:
The following is true for GlideUser (g_user) methods:
✑ Can be used in Client Scripts, UI Policies, and UI Actions. This is true because GlideUser (g_user) methods are part of the client-side scripting APIs that provide information about the current user and the user’s preferences. Client Scripts, UI Policies, and UI Actions are all types of client-side scripts that run in the web browser and manipulate the user interface.
The following are not true for GlideUser (g_user) methods:
✑ Can be used in Client Scripts and UI Policies only. This is false because GlideUser (g_user) methods can also be used in UI Actions, which are another type of client- side scripts that can be triggered by a user’s click on a button, link, or choice.
✑ Can be used in Business Rules only. This is false because GlideUser (g_user) methods cannot be used in Business Rules, which are server-side scripts that run on the ServiceNow platform and manipulate the database. Business Rules use a different API to access the current user information, which is GlideSystem (gs).
✑ Can be used in Business Rules, and Scripts Includes. This is false because GlideUser (g_user) methods cannot be used in Business Rules or Script Includes, which are both server-side scripts. Script Includes are reusable units of code that can be called from any server-side script. Script Includes also use GlideSystem (gs) to access the current user information. References: Client-Side Scripting APIs, GlideUser, Business Rules, Script Includes
Reference: https://developer.servicenow.com/dev.do#!/reference/api/newyork/client/c_GlideUserAPI

NEW QUESTION 13
What are the ways to designate data tables when Guided Application Creator (GAC)?
Choose 3 answers

  • A. Upload an existing PDF
  • B. Create a new table on the platform
  • C. Use an existing table on the platform
  • D. Upload an existing spreadsheet
  • E. Upload an existing word processing document.
  • F. Use a freeform database

Answer: ABD

Explanation:
The Guided Application Creator (GAC) is a tool that helps you create applications on the ServiceNow platform by guiding you through the steps of defining the data model, user interface, and logic. When using the GAC, you can designate data tables in three ways:
✑ Upload an existing PDF: You can upload a PDF file that contains the table schema and sample data. The GAC will parse the PDF and create the table and fields based on the file content.
✑ Create a new table on the platform: You can create a new table on the platform by specifying the table name, label, and description. You can also add fields, indexes, and relationships to the table using the GAC.
✑ Upload an existing spreadsheet: You can upload a spreadsheet file that contains the table schema and sample data. The GAC will parse the spreadsheet and create the table and fields based on the file content.
The other options are not valid ways to designate data tables when using the GAC. You cannot upload an existing word processing document or use a freeform database. You can use an existing table on the platform, but you cannot designate it as a data table. You can only use it as a reference table for lookup fields.
References:
✑ Guided Application Creator
✑ Create a table from a PDF or spreadsheet
✑ Create a table from scratch

NEW QUESTION 14
Why create Applications in ServiceNow?
A) To replace outdated inadequate custom business applications and processes
B) To extend service delivery and management to all enterprise departments
C) To allow users full access to all ServiceNow tables, records and fields
D) To extend the value of ServiceNow

  • A. a b and c
  • B. a b c and d
  • C. b c and d
  • D. a b and d

Answer: D

NEW QUESTION 15
Which one of the following is the baseline behavior of a table in a privately-scoped application?

  • A. The table and its data are not accessible using web services
  • B. Any Business Rule can read, write, delete, and update from the table
  • C. Only artifacts in the table’s application can read from the table
  • D. All application scopes can read from the table

Answer: D

Explanation:
https://docs.servicenow.com/bundle/rome-application- development/page/build/applications/concept/c_DefaultDesignAccessPermissions.html The baseline behavior of a table in a privately-scoped application is that all application scopes can read from the table. A privately-scoped application is an application that restricts write access to its tables and resources to scripts within the same scope. However, read access is allowed by default for all scopes, unless the administrator explicitly denies it using an Access Control rule. This allows for data sharing between different applications while maintaining data integrity and security. References: [Product Documentation | ServiceNow], [Advantages of Scoped Applications in ServiceNow]

NEW QUESTION 16
How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application’s data tables?

  • A. You must create Access Controls to prevent all other application scopes from creating configuration records on an application’s data tables rather than using Application Access
  • B. Set the Accessible from field value to All application scopes and de-select the Can create option
  • C. Set the Accessible from field value to This application scope only and de-select the Allow access to this table via web services option
  • D. Set the Accessible from field value to This application scope only

Answer: D

Explanation:
Application Access is a feature that allows you to control the access level of other application scopes to your application’s data tables. By setting the Accessible from field value to This application scope only, you can restrict the access to your data tables to only your application scope. This means that other application scopes cannot create, read, write, or delete records on your data tables, unless they have explicit permissions through Access Controls or other means.
References:
✑ Application Access
✑ [Application scope]
https://developer.servicenow.com/dev.do#!/learn/learning- plans/rome/new_to_servicenow/app_store_learnv2_securingapps_rome_application_acces s
https://docs.servicenow.com/bundle/rome-application- development/page/build/applications/concept/c_ExampleDenyingAllDesignAccess.html

NEW QUESTION 17
What syntax is used in a Record Producer script to access values from Record Producer form fields?

  • A. producer.field_name
  • B. producer.variablename
  • C. current.variable_name
  • D. current.field_name

Answer: B

Explanation:
The syntax used in a Record Producer script to access values from Record Producer form fields is producer.variable_name. A Record Producer is a type of catalog item that allows users to create records on any table from the service catalog. A Record Producer script is a server-side script that runs when a Record Producer is submitted, and can be used to set values or perform actions on the generated record. The producer object is a global object that represents the Record Producer form and its variables. The variable_name is the name of the variable defined in the Record Producer. References: [ServiceNow Docs - Record producers], [ServiceNow Docs - Record producer script]
Reference: https://community.servicenow.com/community? id=community_QUESTION NO:&sys_id=cc3803addb1cdbc01dcaf3231f9619b6

NEW QUESTION 18
In a Business Rule, which one of the following returns the sys_id of the currently logged in user?

  • A. g_form getUserID()
  • B. g_form getUserSysy
  • C. gs.getUserSysID()
  • D. gs.getUserID()

Answer: D

Explanation:
https://docs.servicenow.com/bundle/tokyo-application- development/page/app-store/dev_portal/API_reference/glideSystemScoped/concept/c_GlideSystemScopedAPI.ht ml

NEW QUESTION 19
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