The Latest Guide To CSA Free Exam Questions

NEW QUESTION 1
Which term refers to application menus and modules which you may want to access quickly and often?

• A. Breadcrumb
• B. Favorite
• C. Tag
• D. Bookmark

Answer: B

NEW QUESTION 2
What is a way that you can mark a knowledge article for review?

• A. Flag article
• B. Review
• C. Bookmark
• D. On Hold

Answer: A

NEW QUESTION 3
Buttons, form links, and context menu items are all examples of what type of functionality?

• A. Business Rule
• B. UI Action
• C. Client Script
• D. UI Policy

Answer: B

NEW QUESTION 4
What are the three components of a filter condition?

• A. Fiel
• B. Operator and Value
• C. Conditio
• D. Operator, and Value
• E. Field, Condition, and Value
• F. Variable, Field, and Value

Answer: A

NEW QUESTION 5
Which of the following allows a user to edit field values in a list without opening the form?

• A. Data Editor
• B. Edit Menu
• C. List Editor
• D. Form Designer

Answer: C

NEW QUESTION 6
What is the Import Set Table?

• A. A table where data will be placed, post-transformation
• B. A table that determines relationships
• C. A staging area for imported records
• D. A repository for Update Set information

Answer: C

NEW QUESTION 7
Reports can be created from which different places in the platform? (Choose two.)

• A. List column heading
• B. Metrics module
• C. Statistics module
• D. View / Run module

Answer: AD

NEW QUESTION 8
Which technique is used to get information from a series of referenced fields from different tables?

• A. Table-Walking
• B. Sys_ID Pulling
• C. Dot-Walking
• D. Record-Hopping

Answer: C

NEW QUESTION 9
A knowledge article must be which of the following states to display to a user?

• A. Published
• B. Drafted
• C. Retired
• D. Reviewed

Answer: A

NEW QUESTION 10
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

• A. personal ize.control
• B. personal_list
• C. ul_page_admin
• D. ui_action_admin

Answer: A

NEW QUESTION 11
Business Rules are used to enforce mandatory data on a form.

• A. True
• B. False

Answer: B

NEW QUESTION 12
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

• A. Service Catalog variables can only be used in Record Producers
• B. Service Catalog variables can only be used in Order Guides
• C. Service Catalog variables cannot affect the order price
• D. Service Catalog variables are global by default

Answer: D

NEW QUESTION 13
Which of the following statement describes the purpose of an Order Guide?

• A. Order Guides restrict the number of items in an order to only one item per request
• B. Order Guide provide a list of guidelines for Administrators on how to set up item variables
• C. Order Guide provide the ability to order multiple, related items as one request
• D. Order Guides take the user directly to the checkout without prompting for information

Answer: C

NEW QUESTION 14
What would NOT appear in the Application Navigator if ג€serviceג€ is typed into the filter field?

• A. Configuration > Business Services
• B. Self-Service > Knowledge
• C. Service Portal > Widgets
• D. Incident > Assigned to me

Answer: D

NEW QUESTION 15
How are Workflows moved between instances?

• A. Workflows are moved using Update Sets
• B. Workflows are moved using Transform Maps
• C. Workflows are moved using Application Sets
• D. Workflows cannot be moved between instances

Answer: A

NEW QUESTION 16
Which one statement correctly describes Access Control rule evaluation?

• A. Rules are evaluated using role
• B. The role with the most permissions evaluates the rules first
• C. If more than one rule applies to a row, the older rule is evaluated first
• D. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
• E. Rules are evaluated from the general to the specific, so a table rule must be active to continue

Answer: C

NEW QUESTION 17
What is the purpose of a Related List?

• A. To create a one-to-many relationship
• B. To dot-walk to a core table
• C. To present related fields
• D. To present related records

Answer: D

NEW QUESTION 18
Which of the following statements is true when a new table is created by extending another table?

• A. The new table archives the parent table and assumed its roles in the database
• B. The new table inherits all of the Business Rules, Client Scripts, and UI Policies of the parent table, but none of the existing fields
• C. The new table inherits all of the fields of the parent table and can also contain new fields unique to itself
• D. The new table inherits all of the fields, but does not inherit Access Control rules, Client Scripts, and UI Policies of the parent table

Answer: C

NEW QUESTION 19
Which one of the following statements best describes the purpose of an Update Set?

• A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems
• B. By default, an Update Set includes customizations, Business Rules, and homepages
• C. An Update Set is a group of customizations that is moved from Production to Development
• D. By default, the changes included in an Update Set are visible only in the instance to which they are applied

Answer: A

NEW QUESTION 20
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