Updated Salesforce Certified Education Cloud Consultant Exam Education-Cloud-Consultant Exam Price

NEW QUESTION 1
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?

• A. Salesforce Data Mask
• B. Formula Fields
• C. Event Monitoring
• D. Salesforce Shield

Answer: A

Explanation:
Salesforce Data Mask is a solution that the consultant can recommend to ensure that student information remains private in a sandbox environment. Salesforce Data Mask allows the consultant to anonymize or delete sensitive data in a sandbox, such as names, emails, phone numbers, and addresses. Salesforce Data Mask also preserves the data relationships and functionality, so the sandbox can still be used for staff training. Formula Fields, Event Monitoring, and Salesforce Shield are not solutions that can keep sensitive information anonymous in a sandbox. References:
✑ https://help.salesforce.com/s/articleView?id=sf.data_mask.htm&type=5
✑ https://www.salesforce.com/products/platform/features/data-mask/

NEW QUESTION 2
A primary school has switched to remote learning and wants to track student well-being, technology needs, and various family situations needing attention.
Which Education Cloud solution meets this requirement?

• A. Student Success Hub
• B. Pathways
• C. K-12 Architecture Kit
• D. Admissions Connect

Answer: A

Explanation:
Student Success Hub is a solution that enables schools to provide holistic support for students and families, especially in remote learning scenarios. It allows schools to create and track interventions, referrals, and services for students based on their needs and goals. It also provides dashboards and reports to monitor student progress and outcomes. Student Success Hub is built on top of the Education Data Architecture (EDA) and leverages the Program Management Module (PMM) and the Case Management Module (CMM) to deliver a comprehensive student support system. References:
✑ Student Success Hub
✑ Student Success Hub Implementation Guide
✑ Student Success Hub Trailhead Module

NEW QUESTION 3
A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in its existing Salesforce environment.
Which consideration should the consultant discuss with the institution?

• A. Person Accounts are unsupported in EDA.
• B. A support ticket is required to disable Person Accounts.
• C. Person Accounts can only be merged with Administrative Accounts.

Answer: A

Explanation:
In Education Cloud, data about individual people, such as students, faculty, alumni, and external contacts, are saved on the Account object as Person Accounts. However, when it comes to EDA, Person Accounts are not supported because EDA uses a different account model designed to accommodate the complex relationships and affiliations unique to educational institutions2. It??s important to discuss with the institution that if they want to use EDA, they will need to consider how to handle existing Person Accounts, as they would need to transition to the EDA account model, which does not support Person Accounts directly1.

NEW QUESTION 4
Career Services uses a separate event management system for its employment events?? attendance and registration, and Marketing Cloud to promote the event. It wants to integrate student data in Salesforce to identify engaged prospects by matching them with event attendance, career interest, and credit completion toward an academic major.
Which integration direction should the consultant recommend?

• A. Two-way integration between the event system and Marketing Cloud
• B. One-way integration between Marketing Cloud and the event system
• C. Two-way integration between the event system and Salesforce

Answer: C

Explanation:
The integration direction that the consultant should recommend for Career Services is C. Two-way integration between the event system and Salesforce1. This is because a two-way integration can allow for bi-directional data exchange and synchronization between the event system and Salesforce, which can enable Career Services to match student data in Salesforce with event attendance, career interest, and credit completion toward an academic major. A two-way integration can also help Career Services to segment and target students based on their engagement and preferences, and to measure the effectiveness and impact of their events and campaigns2.
References:
✑ https://help.salesforce.com/s/articleView?id=sf.mc_co_marketing_cloud_connect.h tm&type=5
✑ https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-connect

NEW QUESTION 5
The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?

• A. Household Account Model
• B. administrative Account Model
• C. Standard account Model

Answer: C

Explanation:
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B. References:
✑ https://powerofus.force.com/s/article/EDA-Account-Model
✑ https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5

NEW QUESTION 6
A university wants to use Education Cloud for student Advertising and support services.
After enabling Education Cloud and Student Success, what should the consultant do next to set up the org?

• A. Turn on Care Plans
• B. Enable Academia operations.
• C. Check the permission set licenses.

Answer: C

Explanation:
✑ Enabling Education Cloud and Student Success Hub: Once Education Cloud and Student Success Hub are enabled, the next critical step is ensuring that the correct permission sets and licenses are in place.
✑ Permission Set Licenses: Permission set licenses are crucial as they determine the specific features and functionalities that users can access within Salesforce. Ensuring the right permissions are granted helps in managing data access and user roles effectively.
✑ Configuration Steps:
✑ Assigning Permission Sets:
✑ Validation: Ensure that users have the correct access by logging in as a user and checking if they can see and interact with the necessary components of Education Cloud.
References:
✑ Salesforce Education Cloud Documentation: Salesforce Help: Permission Set Licenses

NEW QUESTION 7
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?

• A. Email to Case
• B. Success Teams
• C. Advising Pools
• D. Early Alerts

Answer: C

Explanation:
Advising Pools is a feature that allows students to schedule appointments with any available advisor directly from a portal. Advising Pools enables advisors to set their availability and preferences, and students to see which advisors match their needs and book appointments accordingly. Email to Case, Success Teams, and Early Alerts are not features that allow students to schedule appointments with advisors from a portal. References:
✑ https://help.salesforce.com/s/articleView?id=sf.eda_advising_pools.htm&type=5
✑ https://www.salesforce.org/blog/advising-pools-for-higher-ed/

NEW QUESTION 8
A consultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.
What should the consultant do to ensure the code executes in the order intended?

• A. Write an Apex trigger to set the order of execution.
• B. Go to EDA Settings to set the order of execution.
• C. Use Table-Driven Trigger Management (TDTM) to set the order of execution.

Answer: C

Explanation:
Table-Driven Trigger Management (TDTM) is a tool to manage the code in
Salesforce and control how Apex behaves5. TDTM allows the consultant to easily rearrange the order of things via a table in the Salesforce interface (hence, the ??Table- Driven?? in TDTM)6. With TDTM, the consultant can tell the Apex trigger: do X first, then Y, then Z, without writing any code6. TDTM is part of the Education Data Architecture (EDA) and can be accessed from EDA Settings5. References:
✑ 5: Table-Driven Trigger Management (TDTM) Overview - Salesforce7
✑ 6: Table-Driven Trigger Management and Why it Matters8

NEW QUESTION 9
A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?

• A. Accounting Subledger is installed.
• B. Elevate is incompatible with Advisor Link.
• C. Gift Entry Manager is required.
• D. Person Accounts must be enabled.

Answer: D

Explanation:
he consultant should discuss with the school that Person Accounts must be enabled as a compatibility consideration for using EDA and creating Giving Pages. Person Accounts are a feature that allows users to store information about individual people who are not associated with an Account, such as donors or applicants. Person Accounts are required for using EDA and creating Giving Pages, because they enable users to track donations and payments from individual donors. Accounting Subledger is not installed, but rather purchased separately. Elevate is not incompatible with Advisor Link, but rather integrates with it. Gift Entry Manager is not required, but rather optional. References:
✑ https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
✑ https://www.salesforce.org/wp-content/uploads/2020/08/Elevate-and-Giving- Pages.pdf

NEW QUESTION 10
A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which location should the consultant visit to install EDA in the existing environment?

• A. Trailhead
• B. Partner Community
• C. Salesforce AppExchange

Answer: C

Explanation:
The Salesforce AppExchange is the location that the consultant should visit to install EDA in the existing environment. The Salesforce AppExchange is an online marketplace where customers can find, try, and install apps, components, and packages that extend the functionality of Salesforce. EDA is listed as a free app for education customers on the Salesforce AppExchange. The consultant can use the EDA installer page, which is a web-based tool that allows the consultant to log in to the desired org, validate the pre-install requirements, and install EDA with a few clicks. The EDA installer page can be accessed from the Salesforce AppExchange or from the direct link2.

NEW QUESTION 11
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?

• A. Course Connection
• B. Attendance Event
• C. Time Block
• D. Course Offering

Answer: D

Explanation:
Course Offering is an EDA object that indicates a class is available for a given term. Course Offering is an object that represents a specific instance of a course that is offered during a term. Course Offering can be used to track various information about a class, such as name, code, capacity, faculty, location, or schedule. The consultant can create a Course Offering record for each class that is available for a given term and associate it with the Term object. Course Connection, Attendance Event, and Time Block are not EDA objects that indicate a class is available for a given term. References:
✑ https://powerofus.force.com/s/article/EDA-Course-Offerings
✑ https://powerofus.force.com/s/article/EDA-Course-Offerings-Create

NEW QUESTION 12
An institution wants to consolidate efforts to track online engagement for its annual Giving Day on Facebook, Twitter, and Instagram.
Which solution meets this requirement?

• A. Campaign Influence
• B. Salesforce Inbox
• C. Marketing Cloud

Answer: C

Explanation:
The consultant should recommend Marketing Cloud as a solution to meet the requirement of consolidating efforts to track online engagement for its annual Giving Day on Facebook, Twitter, and Instagram for the institution. Marketing Cloud is a product that allows users to create and manage personalized and targeted marketing campaigns for customers or prospects. Marketing Cloud can help the institution consolidate efforts to track online engagement for its annual Giving Day on Facebook, Twitter, and Instagram by using features such as Social Studio, Social Listening, or Social Analytics. Campaign Influence, Salesforce Inbox, or Pardot are not solutions that can meet the requirement of consolidating efforts to track online engagement for its annual Giving Day on Facebook, Twitter, and Instagram for the institution. References:
✑ https://www.salesforce.com/products/marketing-cloud/overview/
✑ https://www.salesforce.com/products/marketing-cloud/social-media-marketing/

NEW QUESTION 13
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?

• A. Success Teams
• B. Queue Management
• C. Appointment Scheduling
• D. Assignment Rules

Answer: C

Explanation:
Appointment Scheduling is a solution that the consultant can recommend to meet the requirement of providing career advice to current students and alumni via phone,
email, or face-to-face. Appointment Scheduling is a feature that allows users to create and manage appointments with customers or clients from Salesforce. Appointment Scheduling can be used to offer different types of services, such as career advice, tutoring, or counseling. Appointment Scheduling also integrates with calendars, email notifications, and reports. Success Teams, Queue Management, and Assignment Rules are not solutions that can meet the requirement of providing career advice to current students and alumni via phone, email, or face-to-face. References:
✑ https://help.salesforce.com/s/articleView?id=sf.appointment_scheduling_overview.htm&type=5
✑ https://trailhead.salesforce.com/en/content/learn/modules/appointment-scheduling

NEW QUESTION 14
An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?

• A. Email-to-case
• B. Process Builder
• C. Salesforce Files
• D. App on the AppExchange

Answer: D

Explanation:
An app on the AppExchange is a solution that the consultant can recommend to meet the requirement of creating a declaratively configured, public facing form that creates data in Salesforce. An app on the AppExchange is an application that provides additional features and solutions for Salesforce. There are many apps on the AppExchange that offer form building capabilities, such as creating web forms, surveys, or quizzes, and capturing data from them in Salesforce. The consultant can help the Admissions office choose an app that meets their needs and budget. Email-to-case, Process Builder, and Salesforce Files are not solutions that can create a declaratively configured, public facing form that creates data in Salesforce. References:
✑ https://appexchange.salesforce.com/appxStore?type=App&keyword=form%20builder
✑ https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics

NEW QUESTION 15
A university's IT department is setting up an integration between the student information system (SIS) and the Education Data Architecture (EDA). The SIS integration will send students' academic major, status, and dates.
Which Salesforce object should this be mapped to?

• A. Course Connection
• B. Education History
• C. A Program Enrollment

Answer: C

Explanation:
A Program Enrollment object in EDA is used to track a student??s registration in an academic program or course of study, including information such as registration dates, status, credits earned, and GPA1. A Course Connection object is used to track a student??s enrollment in a specific course offering, including information such as role, grade, and attendance2. An Education History object is used to track a student??s previous education records, such as schools attended, degrees earned, and test scores3. References:
✑ 1: Education Data Architecture Documentation - Salesforce1
✑ 2: EDA Object Reference - Salesforce4
✑ 3: EDA Object Reference - Salesforce4

NEW QUESTION 16
......