The Abreast Of The Times Guide To Education-Cloud-Consultant Exams

NEW QUESTION 1
An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution should the consultant recommend to meet the requirement?

• A. An app on the AppExchange
• B. Process Builder
• C. Email-to-case

Answer: A

Explanation:
The consultant should recommend an app on the AppExchange to create a declaratively configured, public-facing form that creates data in Salesforce, such as FormAssembly or Formstack, which are web form builders that integrate with Salesforce. Process Builder is a tool that automates business processes based on certain criteria or actions, not a form builder. Email-to-case is a feature that converts emails from customers into cases in Salesforce, not a form builder. References:
✑ https://appexchange.salesforce.com/appxStore?type=Product&keywords=form
✑ https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

NEW QUESTION 2
The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link? Choose 2 answers.

• A. Person Accounts
• B. Customer Community Plus
• C. Lightning Scheduler
• D. Education Data Architecture

Answer: BD

Explanation:
Customer Community Plus and Education Data Architecture (EDA) are two options that are required to use Advisor Link. Customer Community Plus is a license type that enables users to access Advisor Link features such as early alerts, appointments, and program plans from a portal. EDA is a data model that provides the foundation for Advisor Link and other education solutions. Person Accounts and Lightning Scheduler are not required to use Advisor Link. References:
✑ https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_requirements.htm&type=5
✑ https://www.salesforce.org/advisor-link/

NEW QUESTION 3
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?

• A. Choose a middleware tool to integrate EDA.
• B. Build applicable API customizations.
• C. Export all existing Salesforce data.
• D. Map Salesforce custom objects to EDA objects.

Answer: D

Explanation:
The consultant should map Salesforce custom objects to EDA objects to prepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help the consultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA. References:
✑ https://powerofus.force.com/s/article/EDA-Migrate
✑ https://www.salesforce.org/wp- content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf

NEW QUESTION 4
A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?

• A. Lightning Connect
• B. Salesforce Data Import Wizard
• C. ETL tool
• D. Salesforce Data Loader

Answer: C

Explanation:
An ETL tool is an integration approach that the consultant should recommend to populate data from the SIS to Salesforce, and automatically modify the data to correspond to values in Salesforce. An ETL tool is a software application that can extract, transform, and load data from one system to another. An ETL tool can perform data transformations such as mapping, filtering, sorting, and aggregating, to ensure that the data from the SIS matches the values in Salesforce. Lightning Connect, Salesforce Data Import Wizard, and Salesforce Data Loader are not integration approaches that can automatically modify the data to correspond to values in Salesforce. References:
✑ https://developer.salesforce.com/docs/atlas.en-us.integration_patterns_and_practices.meta/integration_patterns_and_practices/in teg_pat_what_is_etl.htm
✑ https://trailhead.salesforce.com/en/content/learn/modules/data-integration-strategies

NEW QUESTION 5
A primary school has implemented the K-12 Architecture Kit. The school needs to report out basic student demographic information. What should the consultant do to meet this requirement?

• A. Create a new student demographic dashboard.
• B. Refer to the existing sample student demographic dashboard.
• C. Use the Student Success Hub Tableau Accelerator.

Answer: B

Explanation:
The consultant should refer to the existing sample student demographic dashboard to report out basic student demographic information for the primary school that has implemented K-12 Architecture Kit. The sample student demographic dashboard is a dashboard that comes with K-12 Architecture Kit and shows information about students?? demographics, such as gender, ethnicity, grade level, or school. The sample student demographic dashboard can help the primary school report out basic student demographic information by using features such as charts, tables, or filters. The consultant can also customize or modify the sample student demographic dashboard to meet the primary school??s specific needs or preferences. Creating a new student demographic dashboard, using the Student Success Hub Tableau Accelerator, or creating a custom Report Type are not things that the consultant should do to report out basic student demographic information for the primary school that has implemented K-12 Architecture Kit. References:
✑ https://www.salesforce.org/products/k-12-architecture-kit/overview/
✑ https://powerofus.force.com/s/article/K12-Dashboards

NEW QUESTION 6
The IT department at a university has asked its consultant to build a Salesforce integration strategy.
Which integration consideration should the consultant outline?

• A. Data element
• B. Salesforce license type
• C. Sandbox environment

Answer: A

Explanation:
The consultant should outline data element as an integration consideration when building a Salesforce integration strategy for the IT department at a university. Data element is an integration consideration that refers to the type, format, quality, or volume of data that will be exchanged between systems. The consultant should outline data element as an integration consideration when building a Salesforce integration strategy for the IT department at a university by identifying what data needs to be integrated, how it will be transformed or mapped, how it will be validated or cleansed, or how it will be stored or archived. Salesforce license type, sandbox environment, or security model are not integration considerations that the consultant should outline when building a Salesforce integration strategy for the IT department at a university. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/api_basics/api_basics_data
✑ https://www.salesforce.org/wp- content/uploads/2019/03/Education_Cloud_COE_Guide.pdf

NEW QUESTION 7
Where can a customer find more information on Salesforce open-source and community sprint information?

• A. Trust.salesforce.com
• B. Trailblazer Community
• C. Partner Community

Answer: B

Explanation:
The customer can find more information on Salesforce open-source and community sprint information on Trailblazer Community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community provides information on Salesforce open-source and community sprint events, such as dates, locations, agendas, or registration links. The customer can also join groups, forums, or blogs related to Salesforce open-source and community sprint topics on Trailblazer Community. Trust.salesforce.com, Partner Community, or AppExchange are not platforms where the customer can find more information on Salesforce open-source and community sprint information. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
✑ https://trailblazercommunitygroups.com/sprints/

NEW QUESTION 8
The advancement team uses Salesforce for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?

• A. Einstein Prediction Builder
• B. Campaign Influence
• C. Tableau Prep Conductor

Answer: A

Explanation:
The consultant should recommend Einstein Prediction Builder for the advancement team to create a tool that helps determine whether they will meet the campaign goal. Einstein Prediction Builder allows users to create custom predictions based on their Salesforce data, such as predicting the likelihood of a donor giving a certain amount or reaching a certain level of engagement. Campaign Influence is a feature that tracks how campaigns influence opportunities, not campaign goals. Tableau Prep Conductor is a tool that automates and schedules data preparation flows, not predictions. References:
✑ https://help.salesforce.com/s/articleView?id=sf.bi_einstein_prediction_builder.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5
✑ https://help.tableau.com/current/prep/en-us/prep_conductor.htm

NEW QUESTION 9
The university advancement team wants the ability to track students?? prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?

• A. Education History and Affiliations
• B. Relationship and Affiliations
• C. Affiliations and Program Plan

Answer: A

Explanation:
The consultant should evaluate the Education History and Affiliations objects to connect students to other educational institutions. Education History tracks the previous or current education of a Contact, such as the school name, degree, and graduation date. Affiliations track the relationship between a Contact and an Account, such as a student and a school. Relationship is an object that tracks the personal or professional connection between two Contacts, not between a Contact and an Account. Program Plan is an object that defines the requirements for completing an academic program, not the connection to a school. References:
✑ https://help.salesforce.com/s/articleView?id=sf.ssh_education_history.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.ssh_relationship.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.ssh_program_plan.htm&type=5

NEW QUESTION 10
A small college plans to use Salesforce for its student services. A part-time system admin has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project.
What should the consultant recommend?

• A. The program coordinator should be assigned the System Admin profile.
• B. The program coordinator's role should be on top of the role hierarchy.
• C. The program coordinator should be a Salesforce power user.

Answer: C

Explanation:
The consultant should recommend that the program coordinator should be a Salesforce power user for the small college that plans to use Salesforce for its student services and has a part-time system admin who has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project. A Salesforce power user is a user who has advanced knowledge and skills in using Salesforce and can perform tasks such as creating reports, dashboards, or workflows. The program coordinator should be a Salesforce power user for the small college that plans to use Salesforce for its student services and has a part-time system admin who has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project by leveraging their Salesforce experience and eagerness to work on the project to support the part-time system admin and contribute to the project??s success. The program coordinator should not be assigned the System Admin profile, the program coordinator??s role should not be on top of the role hierarchy, or the program coordinator should not be a Salesforce end user for the small college that plans to use Salesforce for its student services and has a part-time system admin who has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/salesforce_users_roles_and_permissions
✑ https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf

NEW QUESTION 11
A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.
Which account model should the consultant recommend?

• A. Education Data Architecture (EDA) Account Model
• B. Person Account Model
• C. Standard Account Model

Answer: A

Explanation:
The consultant should recommend the Education Data Architecture (EDA) Account Model as the account model for the university system that purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The EDA Account Model is an account model that allows users to store information about individuals or organizations that are related to an educational institution, such as students, parents, faculty, staff, alumni, or donors. The EDA Account Model can help the university system track students both as individuals and as part of a household using features such as Contacts, Accounts, Relationships, or Affiliations. The EDA Account Model can also help the Recruitment and Admissions office track events, the event locations, and the event vendors using features such as Campaigns or Campaign Members. The Person Account Model and the Standard Account Model are not account models that can meet the requirements of the university system that purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. References:
✑ https://powerofus.force.com/s/article/EDA-Accounts
✑ https://powerofus.force.com/s/article/EDA-Campaigns

NEW QUESTION 12
The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which component should the consultant recommend to meet their needs?

• A. Pathways
• B. Success Plans
• C. Path

Answer: A

Explanation:
Pathways and Plan Requirements are two components that the consultant can recommend to meet the requirement of providing a way for students and advisors to picture academic options more clearly and visualize degree requirements. Pathways is a component that allows users to create and manage academic plans for students, such as majors, minors, or certificates. Pathways can help students and advisors picture academic options more clearly by showing the courses and requirements needed to complete an academic plan. Plan Requirements is a component that allows users to define and group the requirements for an academic plan, such as credits, courses, or electives. Plan Requirements can help students and advisors visualize degree requirements by showing the progress and status of each requirement for an academic plan. Success Plans and Path are not components that can meet the requirement of providing a way for students and advisors to picture academic options more clearly and visualize degree requirements. References:
✑ https://www.salesforce.org/products/student-success-hub/overview/
✑ https://powerofus.force.com/s/article/SSHub-Pathways
✑ https://powerofus.force.com/s/article/SSHub-Plan-Requirements

NEW QUESTION 13
An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school.
Which solution should the consultant recommend?

• A. Advisor Link Pathways
• B. Tableau Prep Builder
• C. Einstein Next Best Action
• D. Einstein Prediction Builder

Answer: D

Explanation:
Einstein Prediction Builder is a solution that the consultant can recommend to help the Admissions Department determine the likelihood that accepted students will enroll at its school. Einstein Prediction Builder is a feature that allows users to create custom predictions based on their Salesforce data, using artificial intelligence. Einstein Prediction Builder can be used to predict various outcomes, such as churn, retention, conversion, or enrollment. The Admissions Department can use Einstein Prediction Builder to create a prediction field on the Opportunity object that indicates the probability of an accepted student enrolling at the school. Advisor Link Pathways, Tableau Prep Builder, and Einstein Next Best Action are not solutions that can help the Admissions Department determine the likelihood that accepted students will enroll at its school. References:
✑ https://help.salesforce.com/s/articleView?id=sf.einstein_prediction_builder.htm&type=5
✑ https://trailhead.salesforce.com/en/content/learn/modules/einstein_prediction_build er_basics

NEW QUESTION 14
An Admissions office is interested in Admissions Connect to process student applications. Which consideration should the consultant advise?

• A. Admissions Connect requires a third-party app.
• B. Experience Cloud is required.
• C. Application form requires OmniStudio.

Answer: C

Explanation:
The consultant should advise that the application form requires OmniStudio as a consideration when using Admissions Connect to process student applications for the Admissions office. OmniStudio is a product that allows users to create and manage digital experiences for customers or constituents. OmniStudio is required to create and customize the application form in Admissions Connect, which is the online form that applicants use to submit their information and documents for admission. The consultant should advise that the application form requires OmniStudio as a consideration when using Admissions Connect to process student applications for the Admissions office by explaining the benefits and challenges of using OmniStudio for creating and customizing the application form, such as flexibility, functionality, or configuration. Admissions Connect requires a third- party app, Experience Cloud is required, or Application Review requires Tableau CRM are not considerations that the consultant should advise when using Admissions Connect to process student applications for the Admissions office. References:
✑ https://www.salesforce.org/products/admissions-connect/overview/
✑ https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org- Admissions-Connect-Tableau-Accelerator.pdf

NEW QUESTION 15
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?

• A. Advertising Studio
• B. Social Studio
• C. Interaction Studio
• D. Email Studio

Answer: A

Explanation:
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns. Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.

NEW QUESTION 16
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