Best Quality Salesforce OmniStudio-Consultant Training Online

NEW QUESTION 1
Which element allows a user to retrieve data from a single field and display it in a dropdown list?

• A. Calculation Action
• B. DataRaptor Extract Action
• C. Lookup
• D. Select

Answer: C

NEW QUESTION 2
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements? Choose 3 answers

• A. FlexCards
• B. Flyouts
• C. OmniStudio Actions
• D. Navigate Actions
• E. Omni Script

Answer: ACE

NEW QUESTION 3
A business has the following requirements:
• To display cases for an account
• The user should see all of the cases on the canvas
• The user should be able to create a new case from the canvas The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

• A. Active Card State
• B. Blank Card State
• C. Edit Mode State
• D. New Card State

Answer: A

NEW QUESTION 4
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?

• A. User Roles
• B. Conditional Views
• C. Script Configuration
• D. Script Profiles

Answer: B

NEW QUESTION 5
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.
Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers

• A. OmniScript
• B. Custom Styles
• C. OmnlOut
• D. Newport Design System
• E. FlexCards

Answer: ABD

NEW QUESTION 6
When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

• A. DataRaptor Turbo
• B. DataRaptor Extract
• C. DataRaptor Load
• D. DataRaptor Transform

Answer: B

NEW QUESTION 7
What is the purpose of the Messaging element in OmniScript?

• A. Display a custom styled message
• B. Send email/text to users based on logical conditions
• C. Trigger an event to external data sources based on logical conditions
• D. Display a warning to users based on logical conditions

Answer: D

NEW QUESTION 8
A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour
Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern? Choose 2 answers

• A. Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
• B. Add Limit filter in DataRaptor Extract
• C. Combine the DataRaptors into an Integration Procedure
• D. Add Order By filter in DataRaptor Extract

Answer: AC

NEW QUESTION 9
A consultant needs to design an OmniScript to capture the following information:
• Select one payment method from a list of options
• Enter the address information with autocomplete
• Enter a phone number
Which OmniScript elements should be used to capture this information?

• A. Radio, TypeAhead, and Telephone
• B. Multi-Selec
• C. Address, and Telephone
• D. Checkbox, Geolocation, and Number
• E. Select, TypeAhead, and Number

Answer: A

NEW QUESTION 10
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

• A. Enables easier global styling changes
• B. Allows multiple data sources to be used
• C. Enables the FlexCard to be used on a Community page
• D. Allows conditional views with the Toggle element on each child card

Answer: B

NEW QUESTION 11
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
• DataRaptor Extract Action
• HTTP Action
• DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?

• A. Combine these actions into an Integration Procedure
• B. Change DataRaptors to extract single objects
• C. Add conditional views to the OmniScript
• D. Add reusable OmniScripts for each step

Answer: A

NEW QUESTION 12
In an Integration Procedure, what group element will control whether an individual action executes?

• A. Conditional Block
• B. Cache Block
• C. Try-Catch Block
• D. Loop Block

Answer: A

NEW QUESTION 13
Which three use cases should be implemented using Calculation Procedures & Matrices? Choose 3 answers

• A. Use a house's address, size, and age of the building to determine an insurance premium.
• B. Use rules to determine eligible insurance products based on a house's address and age of the building.
• C. Use location and past usage to determine the monthly cost for an energy product.
• D. Use the product color and capacity to determine the price of a product.
• E. Use risk factors for an insured item to determine different insurance product options.

Answer: CDE

NEW QUESTION 14
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?

• A. DataRaptor Turbo
• B. OmniStudio Action
• C. Calculation Matrices
• D. DataRaptor Transform

Answer: C

NEW QUESTION 15
A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?

• A. It aggregates data elements that have been calculated separately.
• B. It verifies data types in the algebraic calculations of the calculation procedure.
• C. It generates sample input and output JSON that can be easily used to build DataRaptors.
• D. It allows developers to create what-if calculations.

Answer: C

NEW QUESTION 16
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
• Approve
• Print for Review
• Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?

• A. Salesforce list view with custom buttons/links
• B. Multiple FlexCards with single action
• C. OmnlScript with multiple Step elements
• D. Single FlexCard with multiple actions

Answer: D

NEW QUESTION 17
A company needs an OmniScript to allow customers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.
What type of DataRaptor should the consultant recommend to meet this requirement?

• A. DataRaptor Load
• B. DataRaptor Extract
• C. DataRator Turbo Extract
• D. DataRaptor Transform

Answer: D

NEW QUESTION 18
A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?

• A. Date modified
• B. Priority
• C. Sequence
• D. Date created

Answer: B

NEW QUESTION 19
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