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2021 Aug 220-802 exam price
Q311. - (Topic 1)
Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?
A. Folder Options
B. Add/Remove Programs
C. Programs and Features
D. Administrator Tools
Answer: C
Explanation: http://windows.microsoft.com/en-us/windows/uninstall-change-program
Q312. - (Topic 5)
A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that the licensing tracking software is not running. Which of the following should the technician perform to ensure that the application is always running?
A. Keep Windows updated with the latest patches
B. Run the application in compatibility mode
C. Set the service to automatically start
D. Install application in Windows XP mode
Answer: C
Q313. - (Topic 5)
Joe, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer.
He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons.
Which of the following should Joe do FIRST to help troubleshoot the problem?
A. Upgrade the antivirus signatures and disable system restore
B. Check any items with yellow exclamation points
C. Check any items with green checkmarks
D. Disable items with a red X over the icon
Answer: B
Q314. - (Topic 2)
Which of the following user accounts should be disabled to adhere to security best practices?
A. Standard user
B. Guest
C. Administrator
D. Power user
Answer: B
Explanation: http://windows.microsoft.com/is-is/windows-vista/what-is-a-guest-account
Q315. - (Topic 3)
Which of the following explains why a tablet OS loads quicker than a laptop OS?
A. A tablet requires less power to operate than a laptop.
B. A tablet has a smaller circuit board than a laptop.
C. A SATA drive loads data much faster than an IDE drive.
D. A SSD drive loads data much faster than a SATA drive.
Answer: D

Most recent 220-802 free exam:
Q316. - (Topic 5)
A user states that they are connected to a hotel’s wireless access point but cannot reach their email account. Which of the following should the user MOST likely perform?
A. Agree to the web based terms of use
B. Reinstall the wireless NIC drivers
C. Turn off Windows firewall
D. Change the wireless frequency
Answer: A
Q317. - (Topic 4)
A technician would like to ensure all previous data is erased before reloading Windows 7
Home Premium onto a laptop. Which of the following procedures would accomplish this?
A. Virtual RAID configuration
B. Quick format
C. New partition
D. Full format
Answer: D
Explanation: http://pcsupport.about.com/od/toolsofthetrade/tp/erase-hard-drive.htm
Q318. - (Topic 5)
Which of the following BEST describes geotracking? A. An enabled cookie that sends user location data to vendors
B. Location software to locate a user’s missing cellular device
C. SMS information that is sent to people in their contacts
D. Location data embedded into pictures that have been taken
Answer: D
Q319. - (Topic 5)
Joe, a user, should be aware of his surroundings when Windows boots. Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?
A. Performance Monitor
B. Fixboot
C. MSCONFIG
D. FIXMBR
Answer: C
Q320. - (Topic 5)
Which of the following is the default location for the User profiles folder in Windows 7?
A. C:\Users B. C:\Program Files (x86)
C. C:\Documents and Settings\
D. C:\Windows\system32
Answer: A