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2021 Aug 220-802 test questions
Q371. - (Topic 5)
A user is attempting to use Remote Desktop to connect to a server but is getting an error message.
Which of the following tools should be used to verify that the server is powered on and connected to the network?
A. PING
B. NSLOOKUP
C. MSTSC
D. SFC
Answer: A
Q372. - (Topic 5)
Which of the following is a difference between Android and iOS operating systems?
A. Screen sizes are larger in iOS devices
B. iOS is an open source operating system
C. Android does not have NFC technology
D. Android allows the use of various application sources
Answer: D
Q373. - (Topic 4)
After accidentally removing a hard drive from a server with three drives in a RAID 5 configuration, a technician notices the server locks up and shuts down. Which of the following can the technician do to quickly fix the problem?
A. Replace the RAID controller and boot.
B. Reinsert the drive and boot.
C. Plug the drive back in, the system will resume automatically.
D. Remove all drives and rebuild the array.
Answer: B
Explanation:
Just reinsert the drive and boot the computer. The computer will start since it is a RAID 5 configuration.
Q374. - (Topic 4)
A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?
A. Running a full DEFRAG on the system
B. Clearing the AppData temp folder entirely
C. Clearing the Windows Update download cache entirely
D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website
Answer: C
Explanation: http://larsjoergensen.net/windows/windows-7/how-to-clear-the-windows-update-download-cache-in-windows-7
Q375. - (Topic 1)
From which of the following tools can a technician locate the PID of an application?
A. Local Security Policy
B. MSCONFIG
C. Computer Management
D. Task Manager
Answer: D
Explanation: http://www.ehow.com/about_5255845_pid-task-manager.html

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Q376. - (Topic 1)
Which of the following data transfers will retain the current NTFS permissions of a file?
A. Copying the file to a different location on the same volume
B. Copying the file to a different location on a different volume
C. Moving the file to a different location on a different volume
D. Moving the file to a different location on the same volume
Answer: D
Explanation:
Moving a file to a different location on the same NTFS volume will retain current NTFS permissions. However, if the file is moved to another volume with different file system like FAT32, permissions will be invalided and you have to reassign permissions to the file.
Q377. - (Topic 5)
Which of the following is the difference between a quick and a full format?
A. Quick format does not check for bad sectors while full format does.
B. Full format prompts for confirmation while quick format does not.
C. Full format erases all partitions on the disk at once while quick format only erases one
partition at a time.
D. Quick format only erases the system partition and not the data partition.
Answer: A
Q378. - (Topic 1)
Which of the following tabs under MSCONFIG would allow a technician to configure all of the applications that launch at boot?
A. Startup
B. Services
C. Tools
D. Boot
Answer: A
Explanation: http://www.hongkiat.com/blog/speed-windows-startup-with-msconfig/
Q379. - (Topic 4)
A technician gets a call from a customer stating that their computer will not boot. They are getting the following error “invalid system disk”. Which of the following should the technician check FIRST?
A. Verify the operating system is installed correctly.
B. Verify that all removable drives are empty.
C. Verify Boot.ini is on the hard drive.
D. Verify the computer will boot into safe mode.
Answer: B
Explanation: http://support.microsoft.com/kb/128730
Q380. - (Topic 1)
Windows XP Mode is available in which of the following Microsoft Windows environments?
A. Windows Vista Ultimate
B. Windows 7 Business Edition
C. Windows XP Professional
D. Windows Server 2008 R2
Answer: B
Explanation: http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7