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2021 Sep 220-802 practice question
Q1. - (Topic 5)
Which of the following should be considered true when selecting a 64-bit version of Windows?
A. 64-bit extensions can be disabled in the bios and prevent a proper boot.
B. XP Compatibility mode only allows for the 64-bit version of Windows XP.
C. Many browser plug-ins may only be supported on 32-bit browsers.
D. 64-bit uses memory more efficiently so less RAM is needed than in a 32-bit version.
Answer: C
Q2. - (Topic 1)
A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error?
A. Device Manager
B. Component Services
C. Windows Memory Diagnostics
D. Data Sources
Answer: A
Explanation: http://www.howtogeek.com/167094/how-to-use-the-windows-device-manager-for-troubleshooting/
Q3. - (Topic 5)
Which of the following is the BEST example of a physical security barrier?
A. Firewall
B. Cypherlock
C. Strong passwords
D. BitLocker
Answer: B
Q4. - (Topic 5)
A network DHCP server crashes and has to be rebuilt from scratch. Shortly afterwards many users report an "Address Conflict" alert on their computers. Which of the following tools should the users run to help fix this issue?
A. route
B. ipconfig
C. netstat
D. nbtstat
Answer: B
Q5. - (Topic 5)
A technician adds a second monitor to a system that supports dual video output. Which of the following tabs in Display properties will allow the technician to extend the Windows desktop onto the second monitor?
A. Themes
B. Desktop
C. Settings
D. Appearance
Answer: C

Most recent 220-802 exam price:
Q6. - (Topic 2)
The benefit of MAC filtering in wireless networking is that the network:
A. is encrypted.
B. is not visible.
C. uses static IP addresses.
D. is more secure.
Answer: D
Explanation: http://compnetworking.about.com/cs/wirelessproducts/qt/macaddress.htm
Q7. - (Topic 5)
A client requests a small SOHO wireless network setup. The client has only three devices that will require access to the Internet. The client is also concerned that a neighboring business will attempt to access the Internet without permission. Which of the following should the technician ensure when setting up the SOHO network? (Select TWO).
A. Enable client isolation
B. Lower radio power levels
C. Physically secure the access point
D. Disable unused ports
E. Enable MAC filtering
F. Enable short preambles
Answer: B,E
Q8. - (Topic 2)
A customer needs to setup their laptop for use with a proxy server to browse the web at work. Which of the following areas would a technician need to visit to configure this on a Windows 7 system?
A. System Protection
B. Security Center
C. Windows Firewall
D. Internet Options
Answer: D
Explanation: http://windows.microsoft.com/is-is/windows-vista/using-windows-security-center
Q9. - (Topic 5)
A user has a nonfunctional computer that has two hard drives. The user needs to retrieve information from one of the drives. Which of the following would be used?
A. Reformat bad hard drives
B. External enclosure
C. Reformat all hard drives
D. CHKDSK along with DEFRAG utility
Answer: B
Q10. - (Topic 5)
A user reports that the laptop’s screen flickers and then goes black. When connecting to an external monitor the operating system desktop is displayed. Which of the following is the cause of the problem?
A. Monitor function key
B. Resolution is set too low
C. Inverter board
D. Display adapter drivers
Answer: C