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2021 Aug 220-802 free download
Q321. - (Topic 5)
A technician, Joe, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?
A. Use compressed air to blow the dust out of all the fans
B. Hard reset the computer and attempt to boot it into the operating system
C. Run CHKDSK on the laptop’s hard drive
D. Remove the battery and re-run the diagnostic program
Answer: A
Q322. - (Topic 3)
When comparing laptops and tablet PCs which of the following is true?
A. Tablets typically have higher resolution displays
B. Laptops typically have a longer battery life
C. Laptops typically use touch screen displays
D. Tablets typically use solid state drives
Answer: D
Explanation: http://www.forbes.com/sites/tomcoughlin/2013/09/11/solid-state-drives-shingling-and-fat-tablets/
Q323. - (Topic 5)
Multiple users have reported that there are black dots on the conference room LCD when doing presentations. Which of the following is MOST likely the problem?
A. The video card displaying to the LCD is incompatible.
B. The LCD has dead pixels.
C. The LCD needs to be recalibrated.
D. The conference room PC is overheating.
Answer: B
Q324. - (Topic 5)
A SOHO would like to limit usage of their wireless network to two computers. Which of the
following would be the EASIEST way for a technician to accomplish this?
A. Assign static IP addresses
B. Change the signal strength
C. Disable unused ports on the router
D. Enable MAC filtering
Answer: D
Q325. - (Topic 1)
A technician wants to know if a PC has an embedded wireless card. Which of the following tools should be used?
A. Device Manager
B. Component Services
C. Services
D. System Configuration
Answer: A
Explanation: http://pcsupport.about.com/od/termsd/p/devicemanager.htm
Up to date 220-802 exam:
Q326. - (Topic 2)
A user has a perimeter firewall and up-to-date antivirus software. The user is asking what else they can do to improve their security. Which of the following will have the MOST impact on network security? (Select TWO).
A. Install additional antivirus software
B. Disable screen savers
C. Conduct a daily security audit
D. Assign security rights based on job roles
E. Use strong passwords
Answer: D,E
Explanation:
To improve security, assign security rights based on job roles. You need to give least amount of privilege to users so that they can do their jobs without having access to resources that have nothing to do with their job roles.
Q327. - (Topic 4)
A user is trying to access an application on their home machine from work. The user sets up port forwarding on their router but is still unable to connect to the application. Which of the following should be the user’s NEXT step in resolving this issue?
A. Configure Wake-on-LAN for the NIC on the Work PC.
B. Configure a firewall exception on the Home PC.
C. Switch the Work PC network from “Work” to “Home”.
D. Disable the Windows firewall on the Home PC.
Answer: B
Explanation: http://windows.microsoft.com/is-is/windows7/open-a-port-in-windows-firewall
Q328. - (Topic 5)
Despite objections, the Chief Executive Officer (CEO) wanted all managers to have administrator rights to their workstations. After a few months, the CEO was replaced. A technician is assigned the task of changing the managers to power users on the domain. Which of the following is the BEST choice to complete this task?
A. rstrui.exe
B. gpedit.msc
C. lusrmgr.msc
D. usergroup.exe
Answer: B
Q329. - (Topic 2)
Which of the following security threats involve shoulder surfing and phone phishing?
A. Man-in-the-Middle
B. Social engineering
C. Trojan virus
D. Spyware
Answer: B
Explanation: http://www.webroot.com/us/en/home/resources/tips/online-shopping-banking/secure-what-is-social-engineering
Q330. - (Topic 5)
Which of the following are encrypted protocols? (Select TWO).
A. TELNET
B. SSH
C. POP3
D. FTP
E. HTTPS
Answer: B,E