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2021 Aug 220-802 testing engine
Q61. - (Topic 4)
A user, Ann, reports that her laptop will no longer connect to wireless. Joe, a technician, checks the device manager and does not see a wireless networking card or any unknown devices. Which of the following should Joe do FIRST?
A. Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.
B. Install a USB wireless card to ensure that Windows networking is working properly.
C. Open the laptop and reseat the network card and both antennas.
D. Download and install the latest wireless driver from the manufacturer’s website.
Answer: A
Explanation:
If the wireless networking card is functioning properly, check the wireless switch on the laptop and see if the wireless is enabled within the operating system.
Q62. - (Topic 5)
A user has reported a file permissions issue to the network administrator. The administrator tries to recreate the problem on their computer but has no trouble accessing the file. Which of the following BEST describes what is occurring?
A. The user did not taken ownership of the file from the server.
B. The user is logged in using the wrong local profile.
C. The user is not in the appropriate group to have access to the file.
D. The user has been granted “read only” access to the file.
Answer: C
Q63. - (Topic 5)
iOS version 5.0 allows for all data to be synchronized and backed up to a computer with iTunes via which of the following methods? (Select TWO).
A. 4G LTE
B. USB cable
C. FireWire
D. Bluetooth
E. Local Wi-Fi
Answer: B,E
Q64. - (Topic 1)
When scheduling a backup for preventative maintenance, which of the following would ensure all data was captured?
A. Differential
B. Full
C. Incremental
D. Daily
Answer: B
Explanation: http://superuser.com/questions/99530/windows-7-backup-disk-full
Q65. - (Topic 2)
A user is reporting that they are clicking on search results and being redirected to the wrong sites. Which of the following should a technician check FIRST?
A. Temporary Internet Files
B. Proxy Settings
C. Cookies
D. Windows Firewall
Answer: B
Explanation: http://answers.oreilly.com/topic/675-how-to-configure-proxy-settings-in-windows-7/

Renewal 220-802 test questions:
Q66. - (Topic 2)
A technician would like to limit computer access to certain users. Which of the following should be configured?
A. Advanced security
B. Boot.ini file
C. System configuration
D. Local security policy
Answer: D
Explanation: http://technet.microsoft.com/en-us/library/dd277395.aspx
Q67. - (Topic 4)
A technician is working on an issue and has identified the problem and worked out the cause. Which of the following would MOST likely be the NEXT step the technician should make?
A. Document the cause and solution
B. Inform the user
C. Report to the supervisor
D. Establish a plan of action
Answer: D
Explanation: http://technet.microsoft.com/en-us/library/bb457121.aspx
Q68. - (Topic 5)
Which of the following UNC paths would be considered an administrative share?
A. \\Workstation\D$
B. \\Workstation\Admin
C. \\Workstation\D
D. \\Workstation\System
Answer: A
Q69. - (Topic 5)
Which of the following commands should Karen, a technician, use to examine and restore protected system files?
A. SFC
B. RECOVER
C. REPLACE
D. COPY
Answer: A
Q70. - (Topic 1)
A technician is reconfiguring an email account for off-line mode. Which of the following will describe the expected time of account synchronization with the email server?
A. It will depend on the SMTP settings of the email server.
B. It will depend on the time when the account was last synchronized.
C. It will depend on the POP settings of the email server.
D. There is no off-line mode for email.
Answer: B
Explanation:
When you configure email account for offline mode, the software uses synchronization at a point in time to download all email messages to the computer. There is time between synchronizations and it depends on the time of the last synchronization.