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2021 Jul 220-802 rapidshare
Q521. - (Topic 5)
Ann, a technician, is taking apart a laptop to replace some components. Which of the following will allow Ann to put the laptop back together properly and in a timely fashion?
A. Have an identical laptop on hand to compare
B. Label screws and their location
C. Use a magnetic screwdriver
D. Ask a fellow technician to help
Answer: B
Q522. - (Topic 5)
Which Windows 7 command can stop a single process from the command-line?
A. Taskkill
B. Shutdown
C. Tasklist
D. DEL
Answer: A
Q523. - (Topic 4)
A user with a CRT monitor notes that there is a discolored area in a portion of their screen. Which of the following is the MOST likely cause of the issue?
A. Bad video card
B. The video card drivers need to be upgraded
C. Bad monitor
D. The screen needs to be degaussed
Answer: D
Explanation: http://www.wikihow.com/Degauss-a-Computer-Monitor
Q524. - (Topic 4)
The customer reports their PC freezes up everyday around the same time. Which of the following utilities would be BEST to check for any error codes?
A. Windows Updates
B. Task Scheduler
C. Event Viewer
D. Performance Monitor
Answer: C
Explanation: http://support.microsoft.com/kb/308427
Q525. - (Topic 5)
A user brings in an older CRT monitor and reports there are issues with the colors and bands of discoloration.
Which of the following should be done to correct the issue?
A. Replace the power cord
B. Reformat
C. Increase the refresh rate
D. Degauss
Answer: D

Improved 220-802 rapidshare:
Q526. - (Topic 5)
A technician has been dispatched to a SOHO to troubleshoot an issue with a USB printer shared on the network. All networked devices obtain their IP address automatically from the router. Additionally, all computers were printing fine the previous day, when the printer was first installed. Which of the following should the technician implement to fix the printing issue?
A. A DHCP reservation should be made for the host computer.
B. The printer should be connected to a USB hub.
C. An updated printer driver should be installed on all office computers.
D. The printer should be configured with a static IP address.
Answer: A
Q527. - (Topic 4)
A technician is working on a PC that utilizes a RAID array for operation. The user of the system has reported that random files are becoming corrupted on creation with no pattern to the activity. One drive in the array is likely failing and causing the read/write failures. Which of the following types of RAID is MOST likely in use?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
Answer: A
Explanation: http://www.thegeekstuff.com/2010/08/raid-levels-tutorial/
Q528. - (Topic 5)
A technician is concerned that archiving computers over the network is taking too long to finish each night. A vendor suggests incremental backups. Incremental backups would
accomplish which of the following?
A. Limited number of computers would be fully archived each night
B. Backup an increasing number of files until the backup window closes
C. Backup only changed items on each computer
D. Limited number of directories on each computer each night
Answer: C
Q529. - (Topic 5)
What is a possible reason for the symptom: power supply fan and case fans spin, but no power to other devices?
A. Failed hard drive
B. Improper connectivity
C. Drive not recognized
D. Failed RAM
Answer: B
Q530. - (Topic 2)
A user regularly has to walk away from their computer and is worried someone may access their workstation. Which of the following would BEST prevent this?
A. Lock the workstation
B. Shutdown the computer
C. Logon using the unprivileged guest account
D. Set the screensaver password
Answer: A
Explanation: http://www.dummies.com/how-to/content/how-to-lock-your-pc.navId-323066.html