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2021 Sep 220-802 exam question
Q31. - (Topic 5)
A user signs up at an online gaming site, and shortly after receives an email with a link to download the game. After installing the game, the user notices that important files are being deleted. Which of the following is this an example of?
A. SPAM
B. Phishing
C. Trojan
D. Spyware
Answer: C
Q32. CORRECT TEXT - (Topic 5)
A Windows 7 machine appears to have a failure. Every time it is rebooted, the message "BOOTMGR is missing" appears. You have previously inserted a Windows 7 installation DVD into the DVD-ROM. Please repair this failure without overwriting the customers' local user profiles.
Instructions:
Launch the simulation to repair the failure Type Help in command line to show list of available commands When you have completed the simulation, please select the done button.
Answer:
Please review explanation for detailed answer.
Q33. - (Topic 4)
A technician notices a computer is overheating after 30 minutes of use. Which of the following is the MOST likely cause?
A. Clogged temporary file folders
B. Internal dust buildup
C. Incorrect input voltage setting
D. ACPI is disabled
Answer: B
Explanation: http://pcrepairaugustaga.com/computer-dust-free/
Q34. - (Topic 5)
Joe, a user, should be aware of his surroundings when using a portable device to ensure that which of the following does not occur?
A. Shoulder surfing
B. Social engineering
C. Phishing
D. Rootkits
Answer: A
Q35. - (Topic 5)
A technician has received a laptop that is having problems with the screen. The user is reporting that the display is too dim and difficult to see. Which of the following steps should the technician take FIRST?
A. Install an anti-glare filter
B. Increase the brightness using the function keys
C. Replace the LCD backlight in the display
D. Update the display drivers
Answer: B
Refresh 220-802 exam answers:
Q36. - (Topic 1)
A technician suspects that a recent virus they removed may have corrupted a necessary system file. Which of the following utilities can the technician use to verify the integrity of these critical files?
A. msconfig
B. sfc
C. regsrv32
D. fixmbr
Answer: B
Explanation: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
Q37. - (Topic 5)
A technician is setting up a new wireless router at a client’s home. Which of the following would the technician do FIRST when securing the network?
A. Change the DHCP scheme
B. Change the default administrative password
C. Enable the VPN pass through setting
D. Increase radio power levels
Answer: B
Q38. - (Topic 1)
The Aero feature is found in which of the following operating systems? (Select TWO).
A. Windows 7 Home Premium
B. Windows 7 Starter
C. Windows Vista Enterprise
D. Windows XP Media Center
E. Windows XP 64-bit Professional
Answer: A,C
Explanation: http://windows.microsoft.com/en-us/windows7/products/features/aero
Q39. - (Topic 4)
A user calls the helpdesk and states that they suddenly cannot connect to the Internet or any other network resources. The user is on a company network that uses DHCP. The technician runs IPCONFIG from the command prompt and the PC has an IP address of
0.0.0.0. Which of the following steps should the technician perform FIRST to troubleshoot this issue?
A. Check the network cable
B. Replace network card
C. Assign a static IP address
D. Reinstall the network drivers
Answer: A
Explanation: http://bonzamobilecomputerrepairs.com/blog/?p=151
Q40. - (Topic 4)
After installing a new multifunctional printer, an administrator realizes the flatbed scanner does not scan any documents. Which of the following is the MOST likely reason of the issue?
A. The scanner lock switch on the device is locked.
B. The printer driver was installed incorrectly.
C. The multifunction printer’s USB cable was plugged into the incorrect port.
D. The scanner’s alignment and calibration was not performed.
Answer: A
Explanation: http://www.justanswer.com/printers/6cceg-scanner-lock-switch-error-message.html