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2021 Sep 220-802 actual test

Q11. - (Topic 5) 

A computer user, Joe, was surfing for information on a news site when he reported a screen flicker and then a pop-up appeared on his screen stating the computer was infected with a virus. Joe noticed the title of the pop-up was not from his installed antivirus. Which of the following BEST describes this infection? 

A. Worm 

B. Spyware 

C. Social engineering 

D. Malware 

Answer: D 


Q12. - (Topic 5) 

Which of the following will help limit unauthorized access to a mobile device? 

A. Remote wipes 

B. Screen locks 

C. Geotracking 

D. Antivirus software 

Answer: B 


Q13. - (Topic 5) 

Which of the following boot methods receives the bootstrap files from a network server? 

A. IDS 

B. PAN 

C. PXE 

D. NAT 

Answer: C 


Q14. - (Topic 1) 

Which of the following BIOS boot methods allows a system to boot from a remote server? 

A. PXE 

B. DVD 

C. USB 

D. SATA 

Answer: A 

Explanation: http://technet.microsoft.com/en-us/magazine/2008.07.desktopfiles.aspx 


Q15. - (Topic 5) 

A technician notices that everything appears too large on the computer’s screen and the display resolution cannot be changed. The machine is running in which of the following modes? 

A. Recovery 

B. Virtualization 

C. VGA 

D. Administrator 

Answer: C 


220-802 study guide

Avant-garde 220-802 exam prep:

Q16. - (Topic 5) 

A user reports that they can browse the local network but cannot reach the Internet. A technician pings the local server and verifies the server responds but sites on the Internet do not. This could be caused by which of the following? (Select TWO). 

A. Failed WINS server 

B. Failed router 

C. Disabled Windows firewall 

D. Bad NIC 

E. Failed gateway 

Answer: B,E 


Q17. - (Topic 4) 

A user states that their old notebook loses connectivity to the Internet several times a day at work and at home. The issue started after the wireless card was replaced. Which of the following items is MOST likely causing the issue? 

A. The motherboard drivers are not current. 

B. The drivers for the NIC need to be updated. 

C. The wireless on/off switch is not in the on position. 

D. The keyboard is faulty and turns the wireless NIC on and off. 

Answer: B 

Explanation: 

Update the drivers for the network interface card. Sometimes updating drivers solve major problems. 


Q18. - (Topic 5) 

A user recently installed a new video driver on a PC but upon boot Windows will not start. Which of the following is the BEST option to correct the issue? 

A. Automated system recovery 

B. Emergency repair disks 

C. FIXBOOT 

D. Safe mode 

Answer: D 


Q19. - (Topic 5) 

Joe, a user, copies a text document off of a CD drive into a folder. Joe has full control permissions on the folder. When Joe tries to edit and save the document, the system prompts him to save it to a new location. Which of the following is the reason for this behavior? 

A. The file properties are set to Read Only 

B. The CD was damaged and transferred the file incorrectly 

C. The original file was corrupted 

D. The file has an incorrect file extension 

Answer: A 


Q20. - (Topic 3) 

Which of the following home computer synchronization methods are possible with an iOS device? (Select TWO). 

A. Infrared 

B. USB 

C. FireWire 

D. Wi-Fi 

E. Parallel 

Answer: B,D 

Explanation: http://appadvice.com/appnn/2013/02/how-to-sync-photo-albums-across-multiple-ios-devices-without-itunes