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2021 Jan 220-902 test questions
Q51. Joe, a user, has connected a tablet to his personal mobile hot-spot device in a public location for Internet access. The device display indicates there are two connections instead of just one. Which of the following actions can he perform to prevent this unauthorized access to the device immediately? (Select TWO).
A. Change the SSID to a different broadcast name
B. Add the intruding device to a blocked access list
C. Access the intruder’s device and shut it down
D. Shut down the device until the intruder is no longer in the area
E. Set up a WiFi analyzer to identify the intruding device
Answer: A,B
Q52. A user, Ann, has reported that she lost a laptop. The laptop had sensitive corporate information on it that has been published on the Internet. Which of the following is the FIRST step in implementing a best practice security policy?
A. Require biometric identification to log into the laptop.
B. Require multifactor authentication to log into laptop.
C. Require laptop hard drives to be encrypted.
D. Require users to change their password at frequent intervals.
E. Require users to have strong passwords.
Answer: C
Q53. An administrator is concerned about users accessing network shares outside of their job role. Which of the following would BEST prevent this?
A. Set up shares with permissions based upon group membership.
B. Implement a written policy addressing the issue for all users.
C. Monitor access to the network shares using SNMP.
D. Prevent remote logins to all network shares and drives.
Answer: A
Q54. A new help desk technician receives a trouble call from a user. The issue is something the technician has never encountered before, and does not know where to begin troubleshooting. The FIRST course of action is for the technician to:
A. tell the customer the issue needs to be escalated to a higher tier technician.
B. ask the customer if they would mind holding for no more than two minutes to check resources.
C. tell the customer this is the first time encountering the issue and to please be patient.
D. ask the customer to please hold while a senior technician is consulted regarding the issue.
Answer: B
Q55. A technician must secure company documents from accidental disclosure. Which of the following should be implemented? (Select TWO).
A. User training
B. Anti-malware
C. Paper shredding
D. Time of day restrictions
E. Employee badges
F. Mantraps
Answer: A,C
Renew 220-902 exam prep:
Q56. A user is configuring the email settings on a smartphone. Which of the following configurations will allow the user to synchronize email from multiple devices?
A. IMAP
B. S/MIME
C. POP3
D. SMTP
Answer: A
Q57. A technician has configured the ability to connect to a small office server using remote desktop from a workstation within the office. The technician has reviewed logs that show constant brute force attacks to that server from outside the network. Which of the following would prevent this from occurring?
A. Configure the server to use a static IP
B. Logically move the server to the DMZ
C. Reallocate the server to a different networking closet
D. Disable the remote desktop port
Answer: D
Q58. Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drains faster than normal and she has poor cellular reception. Which of the following is the reason for the fast battery drain?
A. Unpaired Bluetooth
B. Weak signal
C. Defective SD card
D. Malware
Answer: B
Q59. Which of the following Windows utilities would MOST likely be used to identify system errors?
A. System Restore
B. Event Viewer
C. Security Center
D. Windows Defender
Answer: B
Q60. A technician is tasked with installing a legacy application on a Windows 7 computer. When the technician tries to install the legacy application, an error is received that the application cannot be installed because the OS is not supported. Which of the following should the technician do FIRST to try to get the application installed in Windows 7?
A. Install the application in safe mode
B. Install the application with compatibility mode
C. Install the latest Windows service packs and updates
D. Install Windows Security updates on the system
Answer: B