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2021 Mar 220-902 practice test

Q1. DRAG DROP 

Drag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once. 

Answer: 


Q2. A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error? 

A. Device Manager 

B. Component Services 

C. Windows Memory Diagnostics 

D. Data Sources 

Answer: A 


Q3. A technician enabled remote management on the small office WAP to manage this device from another location. Users are reporting that the WAP has changed its SSID without 

anyone’s knowledge. Which of the following would prevent this from occurring? 

A. Change to user MAC filtering 

B. Change default usernames and passwords 

C. Disable the SSID from broadcasting 

D. Enable static IP addresses 

Answer: B 


Q4. An IT manager needs to reimage 30 computers in a lab. The image has already been created and is ready to be deployed via the network. Which of the following tasks should be completed FIRST? 

A. Boot from PXE. 

B. Install Windows using DVD. 

C. Reboot computers with USB drive. 

D. Press F8 while rebooting. 

Answer: A 


Q5. A technician has successfully completed a gpupdate from a CMD box of a user’s PC and is ready to move to the next user. Which of the following is the appropriate NEXT step? (Select TWO). 

A. View the CMD process in Task Manager 

B. Type EXIT at the command prompt and press Enter 

C. Minimize the CMD box to the taskbar 

D. Click the “x” in the top right of the CMD window 

E. Select Switch User on the PC 

Answer: B,D 


Regenerate 220-902 practice exam:

Q6. Joe, a technician, would like to map a network drive when he starts up his computer in the morning. Which of the following commands would he use to accomplish this task? 

A. NSLOOKUP 

B. NETSTAT 

C. NBTSTAT 

D. NET 

Answer: D 


Q7. A technician has been tasked with loading the operating system on every PC with a blank hard drive on a network. The technician wishes to install the operating system with minimal physical interaction with the PCs. Which of the following is the BEST way to accomplish this? 

A. Clone the operating system from an image onto optical media. 

B. Use the original software media to load the operation system on every PC. 

C. Set up a central image that the PCs can load from a PXE boot. 

D. Create an image and copy it from a USB drive using an unattended answer file. 

Answer: C 


Q8. For the last year, a company has gathered statistics on the most common security incidents. The highest percentage deals with opening email attachments that contain malware. Which of the following would mitigate this issue without reducing productivity? 

A. Annual cyber security education 

B. Update antivirus signatures more often 

C. Block all email attachments 

D. Install an IPS on each workstation 

Answer: A 


Q9. A technician has imported a .dll to fix a missing .dll issue on a PC. The application still does not run correctly and is reporting that the .dll is missing. Which of the following tools would the technician use to complete the import of the .dll? 

A. gpresult 

B. msconfig 

C. regedit 

D. gpupdate 

E. regsrv32 

Answer: E 


Q10. After an installation of a video adapter, the screen on a Windows 7 system cannot be seen. Which of the following Windows 7 functions will resolve this? 

A. Component Management 

B. Startup Repair 

C. Device Manager 

D. Task Manager 

Answer: B