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Q81. A technician is trying to install Windows on a computer. The install process reports there are no storage devices available, but the BIOS shows a hard drive is installed. Which of the following does the technician need to do?
A. Create a primary partition
B. Use NTFS
C. Enable PXE
D. Install third-party drivers
Answer: D
Q82. A technician has been informed by the IT security manager that a vulnerability has been discovered in the wireless router. The vulnerability could allow an attacker to take remote control of the device. Which of the following should the technician perform to address the issue?
A. Power off the device
B. Install an add-on card
C. Update the WiFi antenna
D. Update firmware
Answer: D
Q83. Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?
A. Disable DHCP and assign a static IP address to each network device physically connected to the network.
B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices.
C. Disable all switch ports when they are not utilized and enable them on an as needed basis.
D. Place guest network jacks in public areas and all other jacks in secure areas as needed.
Answer: C
Q84. A technician is configuring a new Windows computer for a home office. Which of the following steps should the technician take to secure the workstation? (Select TWO).
A. Rename default accounts
B. Disable Windows Update
C. Configure single sign-on
D. Run gpupdate tool
E. Disable guest account
F. Disable Action Center pop-ups
Answer: A,E
Q85. A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables are connected correctly, but the installation media does not detect any hard drives. Which of the following should the user do to help detect the hard drives?
A. Press F8 when prompted
B. Hit the refresh button to force a re-detect
C. Enable PATA in the BIOS
D. Select load driver
Answer: D
Q86. A technician has just fixed a user’s PC and successfully removed a virus and malware from the machine. Which of the following is the LAST thing the technician should do?
A. Educate the user regarding Internet browsing best practices
B. Update the anti-malware software on the user’s PC
C. Schedule scans and run updates
D. Enable system restore and create restore point
Answer: A
Q87. A user prefers an external monitor, mouse, and keyboard for a laptop. The user does not want to use the built-in screen; however, when the laptop lid is closed, it goes into sleep mode. Which of the following Control Panel items can be used to disable this feature?
A. Action Center
B. System
C. Display Settings
D. Power Options
Answer: D
Q88. CORRECT TEXT
The network administrator has changed the IP address of ComputerA from 192.168.1.20 to
10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.
Instructions:
Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button to submit your answer.
Answer: Review the explanation for all details:
Q89. Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are occurring. She has run check disk and errors have been reported several times.
Which of the following should a technician recommend? (Select TWO).
A. Increase the amount of RAM to improve disk checks
B. Backup all data on the drive
C. Upgrade to a home server
D. Purchase a new hard drive
E. Change the drive configuration to RAID 0
F. Upgrade to Windows 7 Professional
Answer: B,D
Q90. How would a technician install Windows OS on a MAC OS computer without using third-party software?
A. Terminal
B. Boot Disk
C. Disk Utility
D. Boot Camp
Answer: D