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Q1. Which SIP request is used by a Cisco 9971 IP Phone to signal DND status changes to Cisco Unified Communications Manager?
A. REGISTER
B. NOTIFY
C. INFO
D. PUBLISH
E. UPDATE
Answer: D
Q2. Which SIP response is considered a final response?
A. 183 Session in Progress
B. 199 Early Dialog Terminated C. 200 OK
D. 180 Ringing
E. 100 Trying
Answer: C
Q3. Which Cisco Unified Contact Center Express data store contains CSQ information?
A. configuration data store
B. repository data store
C. agent data store
D. historical data store
E. script data store
Answer: A
Q4. Refer to the exhibit.
Which DTMF relay method is advertised when the originating SIP gateway sends an INVITE message with a Call-Info header shown?
A. RFC 2833
B. SIP INFO
C. SIP NOTIFY
D. SIP KPML
E. In-band audio
Answer: C
Q5. A queued call has reached the maximum wait time configured for a Cisco Unified Communications Manager native call queue.
Which statement about what happens to this queued call is true?
A. Calls are handled according to the Forward Hunt No Answer settings on the Hunt Pilot configuration page.
B. Calls are handled according to the When Maximum Wait Time Is Met settings on the Hunt Pilot Configuration page.
C. Calls are handled according to the When Maximum Wait Time Is Met settings in Cisco Unified Communications Manager Service Parameters.
D. Calls are handled according to the Not Available Hunt Option settings on the Line Group Configuration page.
E. Calls are handled according to the When Queue Is Full settings on the Hunt Pilot Configuration page.
Answer: B
Q6. In Cisco IOS routers that use low latency queuing, which algorithm is used to presort traffic going into the default queue?
A. first-in, first-out
B. last-in, first-out
C. weighted round robin
D. fair queuing
E. random processing
Answer: D
Q7. Which two statements about using the Load Server option for IP phone firmware distribution are true? (Choose two.)
A. This option must be enabled on at least two servers in a Cisco Unified Communications Manager cluster.
B. This option must be enabled on Cisco Unified Communications Manager service parameters for Cisco TFTP.
C. Phone firmware must be manually copied to any applicable load servers.
D. The load server will not function if its IP address is not in the same subnet as the IP phones.
E. This option is only available for newer IP phone models.
F. This option does not accommodate falling back to Cisco TFTP on error.
Answer: CF
Q8. Refer to the exhibit.
Assume the B-ACD configuration on a Cisco Unified Communications Manager Express router is operational.
Which option describes what will happen to an incoming call that entered the call queue but all members of the hunt group are in Do Not Disturb status?
A. The call is forwarded to extension 2120.
B. The call is forwarded to extension 2220.
C. The call is forwarded to extension 2003.
D. The call is disconnected with user busy.
E. The call is forwarded to extension 2100.
Answer: B
Q9. Which SIP message element is mapped to QSIG FACILITY messages being tunneled across a SIP trunk between two Cisco IOS gateways?
A. SIP UPDATE
B. SIP OPTIONS
C. SIP SUBSCRIBE
D. SIP INFO
E. SIP NOTIFY
Answer: D
Q10. Refer to the exhibit.
How many simultaneous inbound calls can be handled by these two IP phones?
A. 2
B. 4
C. 6
D. 9
E. 10
Answer: A
Q11. Which Cisco Unified Contact Center Express core system software component communicates with Cisco Agent Desktop for agent state control and call control?
A. Unified CCX Engine
B. Database
C. Monitoring
D. Recording
E. RmCm
Answer: A
Q12. Which entity signs a Cisco IP phone LSC?
A. Godaddy.com Enrollment Server
B. Manufacturer Certificate Authority
C. Registration Authority
D. Certificate Authority Proxy Function
E. Cisco Certificate Authority
Answer: D
Q13. Which four attributes are needed to determine the time to complete a TFTP file transfer process? (Choose four.)
A. file size
B. file type
C. network interface type
D. round-trip time
E. packet loss percentage
F. response timeout
G. network throughput
Answer: ADEF
Q14. Which statement about high availability for XMPP federation in Cisco IM and Presence is true?
A. A maximum of two Cisco IM and Presence nodes can be enabled for XMPP federation.
B. Cisco IM and Presence load balances outbound requests across all nodes that are enabled for XMPP federation.
C. Cisco IM and Presence load balances outbound requests across both nodes that are enabled for XMPP federation in a subcluster.
D. The XMPP federation-enabled nodes should have different priorities and weights on the published DNS SRV for proper inbound request node selection.
E. A single DNS SRV record that resolves to an XMPP federation-enabled node must be published on a public DNS server for inbound request routing.
Answer: B
Q15. Refer to the exhibit.
The exhibit shows the Cisco IOS CLI output of debug ip dhcp packet, which was captured on a router that is located at a branch office where a single IP phone is located. There is a standalone Cisco Unified Communications Manager server at the central site, which also provides DHCP services to the IP phone at the branch office. You are troubleshooting a problem where the IP phone received an IP address in the correct subnet and with a correct subnet mask from the DHCP server, but never completed registration with Cisco Unified CM. Assuming the IP phone is correctly defined on Unified CM, which two statements the network components are true? (Choose two.)
A. The MAC address of the IP phone is 01ec44761e3e7d.
B. The IP address of the DHCP server is 10.101.15.1.
C. The MAC address of the VLAN 101 interface is 01ec44761e3e7d.
D. IThe MAC address of the IP phone is ec44761e3e7d.
E. There is no IP connectivity between the VLAN 101 interface of the branch router and the ip-helper address that is configured on this interface.
F. Based on the information provided, we cannot conclude if there is IP connectivity between the IP phone and Cisco Unified CM.
Answer: DF
Q16. Which digital modulation method is used to transmit caller ID information on analog FXS ports on Cisco IOS routers?
A. DTMF
B. PSK
C. FSK
D. MF
E. pulse dialing
Answer: C