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2021 Aug 220-802 dumps
Q211. - (Topic 5)
A user states that they have noticed longer wait times when opening applications. Which of the following should the technician perform in order to BEST resolve this issue?
A. Remove all startup entries
B. Perform a chkdsk /x command
C. Defragment the hard drive
D. Convert the drive from FAT32 to NTFS
Answer: C
Q212. - (Topic 3)
Laptops and tablets have which of the following in common?
A. Solid state drives
B. Contain an accelerometer
C. No field serviceable parts
D. Not upgradable
Answer: A
Explanation: http://www.computerworld.com/s/article/9229514/SSDs_still_no_threat_to_notebook_hard_ drives
Q213. - (Topic 4)
Ann, a user, has brought her laptop in for service. She reports that her battery is at 100%, but whenever it is unplugged it immediately shuts down. Which of the following should the technician do?
A. Replace the battery
B. Change power settings to balanced
C. Replace the power adapter
D. Enable APM in the BIOS
Answer: A
Explanation: http://www.dummies.com/how-to/content/how-to-replace-your-laptop-battery.html
Q214. - (Topic 5)
Which of the following utilities can a technician use to find out what programs are running at startup?
A. SERVICES
B. Task Scheduler
C. NTLDR
D. MSINFO32
Answer: D
Q215. - (Topic 2)
A technician is configuring a PC that will have confidential information stored on it. To ensure that only authorized users can access this PC, which of the following should the technician do? (Select TWO).
A. Disable the guest account
B. Install antivirus applications
C. Disable DHCP
D. Change the SSID
E. Change the default username
Answer: A,E
Explanation:
To prevent unauthorized access to the PC, disable guest accounts and change default usernames for maximum security.
Improved 220-802 exams:
Q216. - (Topic 5)
Which of the following locations would a technician use to add a Windows 7 computer to a domain?
A. System Properties
B. Windows Defender
C. Network and Sharing Center
D. Device Manager
Answer: A
Q217. - (Topic 2)
For any given 802.11n wireless Internet signal, which of the following is needed to establish a connection?
A. MAC address filtering
B. Windows password
C. Proper SSID
D. SSL certificate
Answer: C
Explanation: http://www.cisco.com/en/US/docs/wireless/access_point/12.4_21a_JA1/configuration/guide /scg12421aJA1-chap7-mbssid.html
Q218. - (Topic 1)
Which of the following is true about a file when it is copied from an NTFS to a FAT32 partitions?
A. The file owner is preserved
B. All of the file permissions are lost
C. All file permissions must be reassigned
D. The file name becomes case insensitive
Answer: B
Explanation: http://serverfault.com/questions/11304/why-does-file-copy-from-ntfs-to-fat32-change-a-files-modified-date
Q219. - (Topic 5)
Ann, a user who works with many patients during the day, has a privacy screen attached to her monitor.
Which of the following does this help prevent?
A. Rootkits
B. Phishing
C. Shoulder surfing
D. Trojans
E. Whaling
Answer: C
Q220. - (Topic 4)
A customer calls and reports that when they walk away from their laptop for an extended period of time they have to reconnect to wireless when they get back. Which of the following will MOST likely correct this issue?
A. Disable screensaver
B. Adjust power settings
C. Replace the wireless card
D. Install a higher capacity battery
Answer: B
Explanation: http://www.wikihow.com/Adjust-Power-Settings-in-a-Windows-Vista-Laptop