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Q76. - (Topic 3)
An operations manager wants to measure variability in the delivery time of insurance policies to clients. Which of the following quality tools most appropriately would show the level of variability?
A. Pareto chart
B. Histogram
C. Scatterplot
D. Check sheet
Answer: B
Q77. - (Topic 3)
Which of the following characteristics typically is a feature of supplier relationship management?
A. Supplier employees are located at the firm's facilities.
B. Inventory is verified before the supplier ships the goods.
C. Performance of both firms is measured and reported regularly.
D. The supplier is the sole source for the goods.
Answer: C
329. - (Topic 3)
Point-of-sale information fails to measure actual demand most likely because:
A. holidays interrupt typical sales patterns.
B. inventory levels are inaccurate.
C. there is lag time in the system.
D. data about lost sales cannot be captured.
Answer: D
Q78. - (Topic 3)
A large, global third party logistics provider (3PL) is contemplating the switch to the use of ethanol-based fuel in its truck fleet and wants to identify the impact of this change on food prices. Which of the following attributes of the triple bottom line (TBL) are part of this trade off decision?
A. Organizational, financial and social
B. Social, financial and environmental
C. Social, environmental and organizational
D. Organizational, financial and environmental
Answer: B
Q79. - (Topic 3)
A consumer goods manufacturer has introduced a new frozen product and encountered problems applying package labels consistently. Which of the following methodologies would be most appropriate to use to identify the root cause of the problem?
A. Six sigma
B. Statistical process control
C. Lean production
D. Theory of constraints
Answer: A
381. - (Topic 3)
The most appropriate strategy for a firm that makes and sells a wide range of items typically would be to domestically source items that have which of the following characteristics?
A. Short product life cycle and many variations
B. Short product life cycle and few variations
C. High labor value and low transport uncertainty
D. High labor value and high transport uncertainty domestically
Answer: A
Q80. - (Topic 3)
A firm may use which of the following technologies to track the flow of inventory across its entire supply chain?
A. Distribution requirements planning
B. Radio frequency identification
C. Transportation management system
D. Warehouse management system
Answer: B
Q81. - (Topic 3)
An organization is partnering with a supplier. The most appropriate tool to ensure that the supplier has the necessary capabilities is:
A. a supplier-input-process-output-customer diagram.
B. supplier certification.
C. supplier relationship management.
D. supplier performance evaluation.
Answer: B
Q82. - (Topic 3)
Which of the following situations is a consequence of global operations?
A. Decreased logistic cost
B. Increased logistic complexity
C. Reduced product variety
D. Longer lead times
Answer: B
Q83. - (Topic 2)
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
A. develop criteria for prospective partners.
B. develop policies for alliances.
C. select initial partners.
D. conduct a pilot implementation.
Answer: A
Q84. - (Topic 2)
Which of the following actions is most likely to increase total supply chain risk?
A. Standardizing components used in a product family
B. Expanding operations to multiple locations
C. Consolidating manufacturing locations
D. Reducing the supplier base for commodity-type components
Answer: C
Q85. - (Topic 3)
An information technology system that couples enterprise resources planning and an advanced planning system would be most appropriate for which of the following types of business operations?
A. Multiple plants in multiple industries
B. Multiple plants in the same supply chain
C. Multiple supply chains of different products
D. Multiple supply chains of the same product
Answer: B
Q86. - (Topic 3)
A firm experiences a supply chain interruption from a second-tier supplier. Which of the following actions is the firm likely to take to minimize future interruptions?
A. Require the supplier to submit weekly cycle count reports.
B. Require the supplier to implement a sales and operations planning process.
C. Map the supplier's supply chain to identify risks and opportunities.
D. Conduct an ISO 14001 audit of the supplier.
Answer: C
Q87. - (Topic 2)
The mission of the global reporting initiative (GRI) is to provide a:
A. comparison of key metrics for companies in the same industries across the globe.
B. feasible business plan that can be shown to global potential investors.
C. trusted and credible framework for reports regarding sustainability practices.
D. transparent collaboration between non-profit organizations and governments.
Answer: C
Q88. - (Topic 2)
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
A. accounting practices.
B. biodiversity protection.
C. conflicts of interest.
D. waste reduction.
Answer: C
Q89. - (Topic 3)
Use of a centralized distribution center rather than a decentralized distribution network typically results in which of the following consequences?
A. Distribution system overhead is higher.
B. Customer delivery time is shorter.
C. Total transportation costs are lower.
D. Safety stock levels are lower.
Answer: D
Q90. - (Topic 3)
The ABC classification system answers which two of the following inventory-related questions?
A. How much inventory should be ordered at one time, and when will the order be placed?
B. What is the importance of the inventory item, and how will the inventory items be controlled?
C. How much inventory should be ordered at one time, and what is the importance of the inventory item?
D. When will the order be placed, and how will the inventory items be controlled?
Answer: B