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Q211. You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country.
You have been invited to dinner with the prospective foreign business partners and their spouses upon your arrival. You know that all of the following statements are generally true except for which one?
A. You should respect the cultural differences you'll encounter when working with your prospective foreign business partners.
B. You should build an atmosphere of mutual trust and cooperation.
C. You should spend time building relationships with your prospective foreign business partners before getting down to business.
D. You should explain your company's rules, standards, and operating policies at your first meeting with the prospective foreign business partners.
Answer: D
Q212. The most effective team motivator is:
A. understanding the importance of the project
B. the satisfaction of meeting a challenge
C. All of the other alternatives apply.
D. the visibility of the team's contribution
E. the individual's professional challenge
Answer: D
Q213. What tool and technique is used to determine whether work and deliverables meet requirements and product acceptance criteria?
A. Decomposition
B. Benchmarking
C. Inspection
D. Checklist analysis
Answer: C
Q214. A Project Management Office (PMO) manages a number of aspects, including what?
A. Project scope, schedule, cost, and quality of the products of the work packages
B. Central coordinator of communication management across projects, and for the delivery of specific project objectives, organization opportunity assessment
C. Assigns project resources to best meet project objectives
D. Overall risk, overall opportunity and interdependencies among projects
Answer: D
Q215. Emphasizing areas of agreement rather than areas of difference is part which of the following conflict management techniques?
A. Smoothing
B. Compromising
C. Avoiding
D. Forcing
Answer: A
Q216. Management reserves are normally defined as a % of the total budget. As a project progresses, the project manager wants the $ value of management reserve to _____, whereas the customer wants the management reserve to _____.
A. Increase, increase.
B. Increase, decrease.
C. Remain the same, return to customer.
D. Decrease, increase.
E. Decrease, decrease.
Answer: C
Q217. Sally is a project manager working on a project that will require a specially engineered machine. Only three manufacturers can make the machine to the specifications Sally needs. The price of this machine is particularly critical to this project. The budget is limited, and there's no chance of securing additional funds if the bids for the machine come in higher than budgeted. She's developing the evaluation criteria for the bidders' responses and knows all of the following are true except for which one?
A. Sally will review the project management plan, including the risk register, as inputs to this process.
B. Sally will base the evaluation criteria on price alone since the budget is a constraint.
C. Sally will update the contract statement of work with any new information.
D. Sally will use standard contract forms provided by her procurement department to write the contract for this machine.
Answer: B
Q218. Which tools or techniques will the project manager use for developing the project team?
A. Negotiation
B. Roles and responsibilities
C. Recognition and rewards
D. Prizing and promoting
Answer: C
Q219. You are a project manager of ABC organization. You are estimating the project in initiation phase.
What level of accuracy you can expect?
A. -75 percent to +75 percent
B. -25 percent to +25 percent
C. -50 percent to +50 percent
D. -50 percent to +100 percent
Answer: D
Q220. Which of the following involves making information available to project stakeholders in a timely manner?
A. Contract management
B. Performance reporting
C. Project status reports
D. Information distribution
Answer: D
Q221. The positive value of conflict is underestimated. Properly managed, conflict is a valuable tool, particularly when
A. A diversion is needed
B. Conflict may cause a loss of status or position power
C. Conflictive situations are in their early stages and emotional involvement is low
D. Conflictive situations are in their late stages and emotional involvement is high
Answer: C
Q222. Which tool and technique of quality planning involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?
A. Histogram
B. Quality audits
C. Benchmarking
D. Performance measurement analysis
Answer: C
Q223. The Japanese Quality Control (QC) Circle movement motivated its participants in many ways. Which of the following represents the most important motivation for the QC circle participants?
A. strengthening of relationships between co-workers
B. recognition among co-workers
C. self-improvement
D. improving the performance of the company
E. financial incentives
Answer: D
Q224. In attempting to complete the project faster, the project manager looks at the cost associated with crashing each activity. The BEST approach to crashing would also include looking at the:
A. Risk impact of crashing each activity.
B. Customer's opinion of which activities to crash.
C. Boss's opinion of which activities to crash and in which order.
D. Project life cycle phase in which the activity is due to occur.
Answer: A
Q225. Cost baseline is an output of which of the following processes?
A. Cost Control
B. Cost Budgeting
C. Cost Estimating
D. Cost Planning
Answer: B