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2021 Mar Sales-Cloud-Consultant exam prep
Q1. CORRECT TEXT
8 steps to unlocking your pipeline with opportunities
Answer: 1. Define your sales stages
2. Establish naming conventions
3. Make key fields mandatory
4. Run your forecast meetings with the pipeline report
5. Create “big deal” alerts
6. Use activities and email templates
7. Use the similar opportunities feature
8. Use Chatter to follow specific opportunities
Q2. What are some common security challenges? (Select all that apply)
A. Consultants have different beliefs about the optimal level of security for clients
B. Different industries require and follow different security models
C. Marketing and sales organizations differ on how they access contacts.
D. Salesforce users must have access to the right records and only see relevant data.
Answer: BCD
Q3. CORRECT TEXT
What is Partner Portal and what does it provide?
Answer: A partner portal allows partner users to log in to Salesforce througha separate website than your non-partner users. Partner users canonly see the data that you have made available to them. Furthermore, partner users can only manipulate data if you give them the appropriate user permissions.
Q4. CORRECT TEXT
What is Salesforce to Salesforce?
Answer: Salesforce to Salesforce enables business collaboration both withinand across Salesforce organizations.
Q5. CORRECT TEXT
What trigger actions are available to a developer if writing anApex triggeron the Chatter Feed Item object?
Answer: 1. Before undelete
2. Before delete
Most recent Sales-Cloud-Consultant exam price:
Q6. A strong pipeline requires trusted data. Which of the following example describes a need for trusted data?
A. Leads are qualified butnot routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: D
Q7. CORRECT TEXT
What are the differences between account teams and sales teams?
Answer: An account team is a team of users that work together on an account. Sales teams work together on opportunities, An Account team may include an executive sponsor, dedicated support representative,andproject manager.
Q8. Which system would a contact center integrate with in order to provide field service agents with information needed to provide serviceat customer sites?
A. Telephony
B. Order Fulfillment
C. Enterprise Resource Planning (ERP)
D. Marketing
Answer: C
Q9. CORRECT TEXT
If a customer indicates they're keen to build a strong pipeline whatkey elements of the lead generation and lead qualification processrequires consideration?
Answer: How you create trusted data through identifying the and determining the needs for leads
Using validation rules to ensure data integrity on import Ensure the organization has a de-dup process in place
Consider field level security, assignment and hidden fields rather than overdoing validation
Q10. CORRECT TEXT
Can you capture currency amount information through web to leador web to case?
Answer: Yes. Add the Lead Currency or Case Currency fields when generating the HTML form. This will ensure the currency amount is capturedand not converted to the corporate currency.