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Q106. CORRECT TEXT
Can you email a dashboard to a non- Salesforce user, and will theybe able to access it?
Answer: No. Only Salesforce users can access dashboards.
Q107. Which of the following descriptions best describe Chatter?
A. A toolfor extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allows access to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Answer: D
Q108. Arrange the steps to create a record in the correct order (using Salesforce Classic).
A. Select Save from the menu
B. Open the recordsin the list view or highlight the object tab
C. Open the menu and select New
D. Enter the record details in the specified fields
Answer: ABCD
Q109. To create a PDF file of your quote, click "Create PDF" on the quote detail page.
A. True
B. False
Answer: A
Q110. Your org-wide defaults for Price Books are set to "No Access". Whatshould you do to enable your Sales Reps to view the South AmericaPrice Book and add Products in this Price Book to Opportunities?
A. Set the org-wide defaults to "Use", then manually change all non Sales Reps' access to "No Access"
B. Set the org-wide defaults for allSales Reps to "Use"
C. Grant specific "Use" access rights to Sales Reps for the South America Price Book
D. Change all Custom Price B
Answer: C
Q111. A strong pipeline requires faster response. Which of the following example describes a need for faster response?
A. Leads are qualified but not routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: A
Q112. CORRECT TEXT
You have 20,000 leads you want to add to Salesforce. What is the best tool to use?
Answer: Import Wizard.
Q113. Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?
A. Enable creationof Quantity Schedules
B. Enable creation of Revenue Schedules
C. Set up default Quantity schedules for Products
D. Set up default Revenue schedules for Products
Answer: C
Q114. Forecasting is an exact science and is the total of all the opportunities you are working on.
A. True
B. False
Answer: B
Q115. Match this tip with its design consideration. "Use 1-2 clicks from theHome page"
A. Tab and field naming
B. Reduced clicks
C. Search
D. Record types and page layouts
E. Workflow rules and approvals
F. Minimized redundant data entry
Answer: B
Q116. Sales methodology means an industry-recognized standard sales process.
A. True
B. False
Answer: B
Q117. Role hierarchy should normally mimic the org structure.
A. True
B. False
Answer: B
Q118. Which of the following stage should be matched with the Forecast Category "Closed"?
A. Early pipeline stages
B. Mid pipeline
C. Late pipeline stages
D. Closed and Won
E. Closed and Lost
Answer: D
Q119. You are setting up security for your client, UCI. UCI has a collaborative sales model and want to make sure all team members work together to meet the customer needs. They are likely to require an open sharing model that will allow them to cross- and up-sell opportunities.
A. True
B. False
Answer: A
Q120. CORRECT TEXT
What are some best practices for managing lead data quality?
Answer: 1. Use data validation rules
2. Use de-deup practices to keep data clean
3. Implement lead conversion processes
4. Use tools such as web-to-lead to provide single entry point
5. Use tools such as importwizard or Data Loader to eliminate double entry