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Q31. CORRECT TEXT

Answer: 1. Users can view and respond to approvals as Chatter posts through email notifications 2. Users can view and respond to approvals asChatter posts within their Chatter feeds


Q32. Which of the following steps accurately describe the process map insales and marketing organizations?

A. Lead generation, lead qualification, revenue management (forecasting)

B. Lead generation, revenue management (forecasting), lead qualification

C. Lead generation, lead qualification, opportunity conversion

D. Lead generation and qualification, opportunity conversion, revenue management (forecasting)

Answer: A


Q33. Which of the following descriptions best describe Quotes?

A. A tool for extending pricing proposals to customers

B. A content management tool for users who seek information

C. A library that allows access to documents

D. A collaboration tool

E. A data enrichment tool that maintains updated data

Answer: A


Q34. CORRECT TEXT

What are 5 key ways to measure user adoption?

Answer: 1. Track how often users access new features

2. Spot-check data

3. Relate usage to financial calendar

4. Measure how fresh data is

5. Utilizethe adoption dashboard to review user logins, call activity anddata quality.


Q35. CORRECT TEXT

Sales reps shouldn’t be able to edit certain opportunity fields afterclosed/won stage (fields reserved for sales ops).

A. Validation rule

B. Workflow rule

C. Modify all data privilege -> Sales Ops

D. Field level security

Answer: A


Q36. CORRECT TEXT

What can a user with a Chatter Free profile do?

Answer: The user can only log in to Chatter. They can access all standard Chatter people, profiles, groups, and files.


Q37. CORRECT TEXT

What is the capability and limit of using email from within Salesforce?

Answer: You can email contacts, leads, person accounts, and users in your organization directly from account, contact, lead, opportunity, case,campaign, or custom object pages. There is no limit on the number of these emails sent individually.


Q38. CORRECT TEXT

Sales rep @ UC collaborates with ABC company on opportunityto sell to XYZCompany. ABC Co has been added to partner related list on the opportunity. What will automatically happen? Choose 2 answers:

A. Partner record added to ABC account

B. Partner record added to XYX account

C. Sales team membership granted to ABC Co

D. Partner portal access granted to ABC Co

Answer: CD


Q39. CORRECT TEXT

How is currency applied where a company is using multi currency?

Answer: Every user also has a personal currency, which is used as the default currency in his or her own quotas, forecasts (depending on which forecasting version you use), opportunities, quotes, and reports.Users can also create opportunities and enter amounts using otheractive currencies.


Q40. CORRECT TEXT

How do you 'manage the funnel'?

Answer: Ensure there is a sales methodology that supports the opportunitymanagement processEnsure that there is visibility of the forecast; consider customizable forecasting